I was told that I could move in at any time from 9-5 on a Saturday. I hired movers and paid them for 2 hours, everyone on my end was on time and ready to go, however when we should up at the storage unit, NO ONE was to be found. All doors were locked and there was a sign on loose leaf paper, will be back at 12:35. Now, I get that everyone is entitled to a break and/or lunch however, Saturdays are the busiest moving days especially for people who work a 12 hour day during the week. I went over on my time for the movers I hired and had to pay an extra hour for them. Then to find out through talking with other tenants renting units around mine, that they were offered 50% off for the first 3 months, I was only offered 50% off for the first month. Not happy about overall experience, and am looking for another storage facility as we speak!