Otter Self Storage - Sun Light Myrtle
4 out of 5 stars- based on4 reviews
About Otter Self Storage - Sun Light Myrtle
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4 out of 5 stars - based on 4 reviews
Showing 1 - 4 of 4 reviews
Very smooth transaction. Majorly done online.
Thus far I have nothing but good things to say about this company. I've never used them before, but from past experiences with storage facilities, these guys are top notch.
- Chris linkous
Excellent service
When I needed help the customer service representative was very helpful.
- Gary Pilardi
Super convenient
Easy process! Seamless time moving our trailer in.
- Steven
Unit Reservation was totally screwed up
When we arrived to store our items we found that the Units I136 and I137 were both being used. So after 3 phone calls we finally got a person on the phone who understood the situation. We had to walk around and check on 3 possible units that were available, of which 2 of them were. Then we were charged 23.00 and 0.80 for both new units to do the transfer. (Great how you have a truck to unload and have no other choice than to pay in order to get a unit). So no I never recommend this to anyone. Another note, you might save money by having no one on the site, but you will loose business. I would rate this rental process you have as a total disaster. I will rent these units for the shortest amount of time I can and leave. There are a lot more bad experiences I could add about this process, but doubt the management would make any changes..
- David Bingham