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Simply Self Storage - New Brighton

251 5th St NW, New Brighton MN 55112 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty and reserves only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on 1st of each month
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle must be running
  • Vehicle requires registration
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
Additional Information from the Facility

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5' x 5' Unit

  • Drive Up Access

$69.00
per month

5' x 10' Unit

  • Drive Up Access

$79.00
per month

12' x 25' Parking

$89.00
per month

12' x 25' Parking

  • Covered

$89.00
per month

5' x 15' Unit

  • Drive Up Access

$99.00
per month

5' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$109.00
per month

10' x 10' Unit

  • Drive Up Access

$119.00
per month

10' x 15' Unit

  • Drive Up Access

$159.00
per month

10' x 20' Unit

  • Drive Up Access

$199.00
per month

10' x 30' Unit

  • Drive Up Access

$239.00
per month

20' x 20' Unit

  • Drive Up Access

$329.00
per month
Customer Reviews
4 out of 5
18 Reviews
93% of respondents would recommend this facility to a friend.
Pros
  • Good Service (12)
  • Clean (13)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

3.0 out of 5 stars Feb. 22, 2015

Seems OK.
First time.
No other experiences to comaare to.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 5, 2014

Very positive experience.

Smooth and easy reservation process. Staff was excellent (Cecil)! Convenient location. Unit is clean and in good condition. I was a bit surprised by the required monthly insurance fee on top of the rental fee but I had never rented a storage unit before.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 17, 2014

Good experience but the staff was very inflexible. They seemed to want to rip off the customer which is not exactly what i call customer service.

Good customer service entails flexibility and willingness to tailor a bit for the customer.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jun. 6, 2014

Just what I needed!

Reserving online was slick - I barely clicked submit and Cecil was on the phone with me to clarify details and make sure I had no questions. He has been great to work with!
The facility is close and accessible.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Aug. 13, 2013

Its appropriate for me.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars May. 14, 2013

It's closest to our house, so we used it. For the space offered, $99 a month is a bit steep and thankfully we will only be using it for a few months.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

4.0 out of 5 stars May. 10, 2013

good location

very good location, easy access

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Apr. 17, 2013

It was a very quick and easy transaction with excellent customer service.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 18, 2013

Cecil, the gentleman who helped me, was very friendly, courteous, and moved the paperwork along very quickly. the sorage area is easy access and is clean. also, the facility seems very secure. I like it.

  Price - 4/5 (Good value)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 16, 2013

  Price - 4/5 (Good value)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Oct. 4, 2012

Most personal service I've ever received I would highly recommend to every one seeking storage to come here out standing .

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 24, 2012

Superlative Customer Service

The customer service experience I had was excellent. When I called to ask
about prices, the woman who answered the call was informative and friendly. The price was right for the size I was looking for.

When I arrived to sign the paperwork, the same young lady who answered the
phone offered to show me the unit, then explained the papers I was
signing. Her demeanor was friendly and welcoming. I left feeling positive
and comfortable making the decision to go with Simply Storage. The young
lady who answered the phone and helped me should be commended for her superlative customer service.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 24, 2012

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 26, 2011

Great customer service

We recently needed storage and decided to go with Simply Self Storage. The location is great for us and the price was right! Ashley was very helpful and informative and our over all experience with our move in was very good. I would recommend the New Brighton location to everyone!

  Price - 5/5 (Great value)

  Location - 5/5 (Best)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

1.0 out of 5 stars Jul. 22, 2011

Raised my rent arbitrarily

I'm giving this place only one star because they raised my rent within the first six months I was there. The last place I stored my stuff kept the rent the same over two years and didn't require me to buy insurance. This place does, so expect at least a $9.00 per month extra charge as well.

4.0 out of 5 stars Oct. 11, 2010

great customer service!

There was a mix up in my understanding of my SpareFoot on-line reservation and New Brighton's understanding. The problem was rectified quickly. I encourage others to take their storage needs to this business!

5.0 out of 5 stars Jul. 8, 2010

Down to earth

The person I meet with when I arrived was very down to earth, nice and personable. I will recommend Sparefoot.com to all my friends for storage needs.

4.0 out of 5 stars Jun. 11, 2010

Quick & Easy

I reserved a storage unit online the same day & was able to move my things into the unit that afternoon. The service was friendly & professional!