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Reybold Self Storage - Basin Road

2 Bellecor Drive, New Castle DE 19720 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 5:00 am - 9:45 pm
Mon 5:00 am - 9:45 pm
Tue 5:00 am - 9:45 pm
Wed 5:00 am - 9:45 pm
Thu 5:00 am - 9:45 pm
Fri 5:00 am - 9:45 pm
Sat 5:00 am - 9:45 pm
Moving Amenities
  • Free use of truck ($18.00 truck insurance fee, tenant must refuel)
  • Truck rental available
  • Elevator available
  • Handcarts available
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
Access Amenities
  • 24-hour access (with manager approval)
  • Email billing available
Payment and Billing Amenities
  • Rent due on same day each month per lease start
  • Auto-pay available
Discount Amenities
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • 10% senior discount
Additional Information from the Facility

Lowest Price Guaranteed

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5' x 5' Unit

  • Interior,
  • Swing Door

Only $1 for the first full month

$52.00
per month

5' x 10' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Swing Door

Only $1 for the first full month

$92.00
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • Roll Up Door

Only $1 for the first full month

$147.00
per month
Customer Reviews
3 out of 5
2 Reviews
50% of respondents would recommend this facility to a friend.
Pros
  • N/A
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

1.5 out of 5 stars Jan. 7, 2015

Keep looking

I reserved a certain size space. When I arrived it wasn't available so I was forced into renting the next largest size. Fairness and good business practice should have meant that I got it for the same price as my reservation called for but no. I am disabled and moving a good distance. Normally I would have taken my business elsewhere. To top it off you are required to purchase insurance through them. Since it was mandatory you think it might have been mentioned on the website or through one of our conversations but it wasn't. Also I reserved through a certain website which was suppose to give me an Amazon giftcard. When I mentioned it at first they were aware of this and gave me the required information. When I never received anything they acted as if they knew nothing about it. I am aware that it wasn't them directly but it was someone that they were doing business with. I was struck mostly by their fake and bad acting.
They like to say that they are a family business. They may be but it is as "corporate" in nature as anything I have ever come across.

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

4.0 out of 5 stars Aug. 20, 2014

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes