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Tri State Self Storage - N. Dupont 1

4016 N Dupont Hwy, New Castle DE 19720 1 (844) 611-1271 Map It
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Office Hours
Sun 10:00 am - 2:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 4:30 pm
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm
Features / Amenities
  • Free use of truck (tenant must refuel)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • 10% senior discount
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

5' x 5' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$57.00
per month

5' x 5' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$57.00
per month

5' x 7½' Unit

  • 1st Floor,
  • Interior

$69.00
per month

5' x 7½' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$72.00
per month

5' x 7½' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$72.00
per month

5' x 10' Unit

  • 1st Floor,
  • Interior,
  • Swing Door

1st month free special. $15 admin fee to move in. insurance policy starts at $9.00 er month

$83.00
per month

5' x 10' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$89.00
per month

5' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$89.00
per month

10' x 7½' Unit

  • 1st Floor,
  • Interior

$104.00
per month

10' x 7½' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$112.00
per month

5' x 15' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$114.00
per month

10' x 10' Unit

  • 1st Floor,
  • Interior

$124.00
per month

10' x 10' Unit

  • 1st Floor,
  • Outdoor Access

$130.00
per month

10' x 10' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$139.00
per month

10' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$139.00
per month

10' x 15' Unit

  • 1st Floor,
  • Interior

$149.00
per month

10' x 15' Unit

  • 1st Floor,
  • Outdoor Access

$159.00
per month

10' x 15' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$169.00
per month

10' x 15' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

$169.00
per month

10' x 20' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Vehicle

1st month free special. $15 admin fee to move in. Insurance policy starts at $9.00 per month

$180.00
per month

10' x 20' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior

$200.00
per month

10' x 30' Unit

  • 1st Floor,
  • Outdoor Access

$232.00
per month
Customer Reviews
4 out of 5
10 Reviews
90% of respondents would recommend this facility to a friend.
Pros
  • Secure (8)
  • Good Service (6)
  • Clean (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Dec. 13, 2014

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Nov. 15, 2014

The unit and price I receive on line was different at facility. I price a 5 by 5 unit online for $38 and when I got to the facility they said that for $38 I would get a 5 by 5 by 4 unit. So I had to spend double the price I was quoted online

  Price - 1/5 (Unfair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

4.0 out of 5 stars Nov. 4, 2014

very adequate

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Oct. 17, 2014

need to work on customer skills

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 10, 2014

It was great..was greeted with a smile with no wait. Explained everything throughly and it went really quick. When we were done she said thank you, smiled and said welcome to the family. I wish I remembered her name. She was extremely nice. Like so very nice. The security is unbelievable.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 3, 2014

Very helpful -from reserving to moving in

When I called about my reservation for the storage locker, they happily answered all of my questions and seemed happy to have me. When I arrived on move in day, I explained I would only be there for the weekend and they took a few dollars off. There was a personalized code for the gate, and a code to get into the storage building where the 5'x5'x4' storage locker was located.

I was able to bring my own lock, so I saved money there too.

It has been a little bit unclear how the move out went. I haven't confirmed that I am officially moved out because there was an issue with doing so over the phone.

Overall, the service I received was above what I had expected. I'd use this location again.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Mar. 27, 2014

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Dec. 14, 2013

Facility was convenient to move my stuff.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 9, 2013

Customer service was exceptional. Paperwork completed quickly. Storage unit and overall facility clean. Secure.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 29, 2012

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes