Tri State Self Storage - N. Dupont 1

Address
4016 N Dupont Hwy New Castle DE 19720
Reviews
4.525 17
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
0' x 20' Parking space
  • outdoor access
  • available for vehicle storage
per month
0' x 20' Parking space
  • outdoor access
  • available for vehicle storage
per month
0' x 30' Parking space
  • outdoor access
  • available for vehicle storage
per month
5' x 5' Unit
  • covered
  • climate controlled
  • floor 1
  • interior
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Locker
  • covered
  • floor 1
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
50% off your 1st months rent.
per month
5' x 5' Locker
  • covered
  • alarm
  • climate controlled
  • floor 2
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
per month
5' x 7.5' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 7.5' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 7.5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 7.5' Locker
  • covered
  • climate controlled
  • floor 1
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 5' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 7.5' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 7.5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 25' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 25' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 30' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 30' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 35' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
15' x 25' Unit
  • alarm
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
20' x 50' Unit
  • power
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
10:00 AM - 2:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 4:30 PM
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Elevator available
  • Free use of truck (tenant must refuel)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, reserves, veterans only)
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.525 17
October 25th, 2015
Wonderful Experience
The customer service that I've received has been wonderful. Each encounter that I've had with the staff has been professional and courteous. I really appreciated being shown my storage unit, as well as other options, before I rented it. The storage facility is clean and secure.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 7th, 2015
the counter person was very accomodating.
I enjoyed the experience and attention received when renting this unit, since I ran late & still was able to purchase unit.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 7th, 2015
great storage
I highly recommend it. Great staff. Great location. Great help. Safe. Indoor room temperature. It is perfect for someone who travels alot and needs to store the.valuables.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 27th, 2015
Simple & easy experience
Process was quick, service was friendly, and the price was good for the space I needed. The lady who assisted me was very personable and my son loved the golf cart ride over to the space so we could check it out before we committed to it!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 4th, 2015
Wonderful customer service and facility!!
Tristate Storage made my last minute move so much easier!! The cost fit right into my budget and the storage was exactly what I needed!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 16th, 2015
Excellent customer servixe
2 units well worth it, easily accessed and worked with me to get into same unit
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 31st, 2015
this has been my best experience regarding storage space in my 45 years in Delaware.in with renting my 45w
They are true to their advertising unlike others that offer a "1 month free" and after you sign everything, they tell you that you don't: their customer service is excellent and they offer many other services that help you with a very smooth transition. I am just sorry that I did not know them in December when I needed storage. I will be recommending them to my friends.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 19th, 2015
Gud storage
The storage Unit is excellent with all necessary commute and security. we are happy with the service
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 10th, 2014
It was great..was greeted with a smile with no wait. Explained everything throughly and it went really quick. When we were done she said thank you, smiled and said welcome to the family. I wish I remembered her name. She was extremely nice. Like so very nice. The security is unbelievable.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 3rd, 2014
Very helpful -from reserving to moving in
When I called about my reservation for the storage locker, they happily answered all of my questions and seemed happy to have me. When I arrived on move in day, I explained I would only be there for the weekend and they took a few dollars off. There was a personalized code for the gate, and a code to get into the storage building where the 5'x5'x4' storage locker was located. I was able to bring my own lock, so I saved money there too. It has been a little bit unclear how the move out went. I haven't confirmed that I am officially moved out because there was an issue with doing so over the phone. Overall, the service I received was above what I had expected. I'd use this location again.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
March 27th, 2014
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
November 29th, 2012
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
December 13th, 2014
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 14th, 2013
Facility was convenient to move my stuff.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 9th, 2013
Customer service was exceptional. Paperwork completed quickly. Storage unit and overall facility clean. Secure.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 17th, 2014
need to work on customer skills
Recommended: Yes
3/5 (fair price) Price
2/5 (somewhat secure) Security
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
July 7th, 2015
1st and last
1) Never told us we needed to, nor even suggested purchasing one of their available locks for-sale, but a week after purchasing our unit called us stating we have to buy a lock for our unit and they're not responsible for anything stolen. 2) We were able moving our appliances from storage unit to our parents and had two-weeks remaining that we paid for and they refused giving us back any remaining monies.
Recommended: No
2/5 (a little steep) Price
2/5 (somewhat secure) Security
3/5 (helpful) Service
5/5 (squeaky clean) Cleanliness