Central Self Storage - New Hope

Address
5040 Winnetka Avenue North New Hope MN 55428
Reviews
4.325 44
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
5' x 5' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
5' x 10' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
10' x 10' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
10' x 10' Unit
  • alarm
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
10' x 18' Parking space
  • drive up access
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month
10' x 20' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 22' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month
10' x 24' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month
10' x 25' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
12' x 23' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month
10' x 30' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
12' x 30' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month
13' x 36' Unit
  • alarm
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month Free
per month
12' x 40' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
per month
13' x 37' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
First Month Free
per month

Facility Hours

Sun
Closed
Mon
10:00 AM - 6:00 PM
Tue
10:00 AM - 6:00 PM
Wed
10:00 AM - 6:00 PM
Thu
10:00 AM - 6:00 PM
Fri
10:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: $20.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.325 44
October 27th, 2015
Came back to this facility 2nd time to store one one of our spare vehicles
Very pleased with this facility, and customer service,,
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 25th, 2015
Overall great! Easy check in and very clean facility
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 8th, 2015
Nicole was awesome. We were new in town and she recommended several places to visit. Very personable and friendly.
Recommended: Yes
2/5 (a little steep) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 29th, 2015
Very pleased with the storage
So far I've had no problems been there 3 months. Place very clean and well maintained.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 27th, 2015
Very clean facility. Nicole took the time and answered all of my questions. Would recommend location.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 18th, 2015
Great experience overall. Nicole was very helpful with truck rental and getting into unit.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 10th, 2015
Super clean and friendly
Easily the cleanest facility I've ever been to and the person who checked us in (admittedly filling in for the usual person) was extremely friendly. I like the drive in scenario for a Minnesota unit, would be a huge benefit in the winter and makes this the first place I'll use for storage in the future. Forcing insurance is annoying but I think that's just an industry standard now. My $100 in junk doesn't need a $2,000 policy. I also dislike $20 "setup fees." These sorts of things take the value out of the "free first month." Overall I would recommend. Wins the friendliness, cleanliness, and overall experience race by a mile.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 29th, 2015
Really nice place
The staff member who helped me was very professional and helpful. The place is really clean, and it's great that they loan out their truck and have moving carts on the premises.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 25th, 2015
Great, clean storage and fast, friendly service!
Friendly service and clean storage facility. Well organized. Would recommend to everyone!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 23rd, 2015
great
I had to upgrade it was hassle free and affordable.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 7th, 2015
Fantastic!
Clean facility, easy to use, awesome customer service!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 17th, 2015
Very nice location, price, and facility.
At first I was a little skeptical about the location, but once I got there I had nothing to worry about. Very helpful friendly people, nice facility. All around very good first time storage expirence
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 16th, 2015
Wonderful. Efficient.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 28th, 2014
fantastic facility
Very personalized service with thorough explanation of how the facility works. Move in day was easy. Super clean, well maintained and easy access.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 11th, 2014
Great so far...don't expect that to change.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 22nd, 2014
Very friendly and professional at customer service. Thank you.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 7th, 2014
Easier and much better than I thought it would be!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 10th, 2014
Central Self Storage - New Hope
I like the central storage company the asst. Manager Debra was very friendly & helpful made sure everything was done right & followed all the guide lines in getting the paper work done very nice job she explained all the rules I really liked her service. I gave the price a 2 because the storage is a little smaller for the price while I visited some customers were switching too a larger size I saw one empty & it did not look that much bigger than the one I had of coarse I saw just one large one. Now my opinion is I believe all storage companies should have cement or steel ramps instead of stairs for the upper floors this will allow customers to use the ramp & cart to get heavy items up to the upper floor when the lift is broken or occupied by other customers just my opinion. There was only one cart available so every one that came needed to use the cart that was very annoying & I had to carry those heavy items up the stairs & climb. need more than one cart or if they were taken at least put an brace alarm on the carts so when it passes the security by the garage door it will sound off ,its not right to try & climb the stairs while otherS fight over the use of one cart. other than my opinion of the storage I will recommend others & use the storage company in the future Oh I like the free use of the struck when I was moving my neighbors was watching & asked about the truck advertisement on it so I'm sure they will be coming I know some moving just as I am. Thank you for every thing I pray the Central Storage Company be blessed & prosper in JESUS NAME its done!!!
Recommended: Yes
2/5 (a little steep) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 19th, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
January 2nd, 2014
Great location, awesome desk staff, easy and flexible access. Overall, very satisfied w/ my rental.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 18th, 2015
Expensive but great security
The facility is clean and easy to get around. Security is very good and the associates there are friendly and helpful
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 29th, 2015
Good Price and helpful Service
The staff was helpful, the site was cleans, and the price was great.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 20th, 2014
Very pleased with Central Storage and the office person at New Hope.
We've used New Hope before for storage. This time my 22 year old daughter needed to store an old vintage trailer. We walked in about 5:53 pm. She was waiting on someone and they closed at 6:00. She was very kind, talkative with my daughter and very thorough! As well, my daughter needed to get a new title reissued so she could get her tabs. We received an email from "Andrew." I called him, explained the situation (about her youth and not having all the documents at the time of check in) and he was more than kind, allowing us to take care of it within 2 days.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 23rd, 2015
Easy to work with, nice facility, convenient location, good security practices
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 21st, 2015
Nice facility for a good price.
Everything very easy and seamless. Lots of security, easy access and very clean. Feel safe keeping my stuff there.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Great location and clean storage spaces.
I rent both a storage space and parking slot from Central Storage. Both are clean and secure. I would recommend this storage facility.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 19th, 2015
Great facility
Great facility, clean, secure. Disappointed in the $20 fee. Good customer service at check-in.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 30th, 2015
The locaton is very secure and safe
I love it how every thing is set to place, easy going, and you don't have to worry too much.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 3rd, 2015
convenient
Located on Winnetka Ave between major metro freeways. Rates are more affordable than others in the area. Well controlled environment - both in temperature and security.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 9th, 2015
Nicole was great. Easy to work with and flexible. She makes a big difference in ___ staying at this property.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 21st, 2015
I can understand wanting insurance information on the vehicle but why do you need a copy of the title to prove ownership. Also I was told about the proof of ownership after I emailed the insurance information.
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
April 18th, 2015
The place is very clean, good security, and you load and unload inside so no worries about the weather.
Like the place so far just a few days, but so far so good. Like the climate control part and load and unload inside. My only wish is for 24 hour entry. I work at 6 am so I can't go before work and traffic after work is bad.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 3rd, 2015
affordable and easy month to month contract
The place is affordable, hassle free, n secure
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
March 5th, 2015
Great experience
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
January 3rd, 2015
My experience so far has been very good
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 10th, 2014
Good facility at a fair price
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
September 5th, 2014
Our only issue would be the one outer security door that is damaged and stuck open. We have a temperature controlled unit and are worried about mice.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
September 4th, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 21st, 2014
My experience was good, although it was very busy so I spent more time at the facility than I would like to have because we had to wait to use the elevator.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 17th, 2014
This was my first time renting a storage unit and I was pleasantly surprised.
I had no idea what to expect when deciding to put nearly all of my belongings into storage, so I came prepared with a tarp to put some of my nicer items on. The cleanliness of the unit was a pleasant surprise, so much so that I can rest assured that all of my things are not only secure but will be in the same condition when I move into my new place. No funky smells, no possibility of damage. It's a fair price especially when you consider how accessible their (cheaper) second story units are. I'd recommend to anyone.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 25th, 2015
late fees
They are really high with the late fees.
Recommended: No
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 8th, 2015
ALL GOOD
ALL GOOD8888888888888888888888888888888888888888888888888888888888888888888888888888888888888888
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 13th, 2014
Incorrect information provided regarding automatic lights that turn off every 5 minutes . . . I would not have rented at this facility if I had been correctly informed.
Recommended: No
4/5 (good value) Price
4/5 (very secure) Security
2/5 (somewhat unhelpful) Service
5/5 (squeaky clean) Cleanliness
March 27th, 2014
Terrible customer service
i would not treat any one as rudely as I was treated- let alone a customer!!! I finally got a call back from a manager after trying to get in touch with someone- gee, it only took 4 full days to get someone. Then, she offered me some free boxes since she couldn't give me a credit because I had already paid for the 3 months up front. Wow!
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness