The Lock Up Storage Centers - Northbrook

2600 Old Willow Road Northbrook, IL 60062

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About the facility

* Carpeted Hallways and Units
* Climate Controlled Interior and Drive-Up Units
* Electronic Coded Access
* Motion Sensitive Lighting
* Security Camera Monitoring

Features & amenities

How it works

1Select your unit
2Reserve for free
3Visit your facility
4Move in
We are experiencing high demand in this area. Book today to secure your storage unit.

Storage units

Facility map & hours

The Lock Up Storage Centers - Northbrook - map

Office hours

  • sunClosed
  • mon9:00 AM - 5:00 PM
  • tue9:00 AM - 5:00 PM
  • wed9:00 AM - 5:00 PM
  • thu9:00 AM - 5:00 PM
  • fri9:00 AM - 5:00 PM
  • sat9:00 AM - 4:00 PM

Access hours

  • sun6:00 AM - 8:00 PM
  • mon6:00 AM - 8:00 PM
  • tue6:00 AM - 8:00 PM
  • wed6:00 AM - 8:00 PM
  • thu6:00 AM - 8:00 PM
  • fri6:00 AM - 8:00 PM
  • sat6:00 AM - 8:00 PM

Facility's fees & requirements

Customer reviews

3.5 out of 5 stars - based on 3 reviews

Showing 1 - 3 of 3 reviews

    June 23rd, 2016

    Easy place for me

    All good, check in was quick, place was clean and easy for me, outdoor locker was quick and easy for me to unload. Great place

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Charles

    April 7th, 2013

    Perfect!

    Perfect location! Great prices! What more can you ask for

    Recommended Yes
    price5/5 (excellent value)
    service3/5 (helpful)
    cleanliness3/5 (average)

    - I LOVE YOUR INTIMATES

    July 28th, 2014

    Deceiving employee: I felt like I got the runaround

    They charged me for two months when I was only in for one month: We rented a climate-controlled storage space. There were no problems with the facility. However, their payment system is super confusing, in my opinion, by design. They want you to think you are paying a certain amount when that amount is actually a couple hundred dollars greater. On our lease agreement, it said the monthly rent was $269. If you start your lease in the middle of the month, lets say June 21, and leave July 21, you would think that they charge you for just one month. We had to pay $394 up front and said we would get a credit for the difference. I only got $10 back. They actually charge you for two months even if you are only there for 30 days. Why? I have no idea! The guy in charge explained it to us multiple times and it still made no sense. I totally felt like I got the runaround! I would not recommend this company for storage. Look elsewhere first for a business with more honest and transparent services.

    Recommended No
    price1/5 (unfair price)
    service1/5 (very unhelpful)
    cleanliness2/5 (somewhat dirty)

    - paul

Reviews summary

5 star
1
4 star
1
3 star
0
2 star
0
1 star
1

67% of respondents would recommend this facility to a friend.

Pros

  • Good Value (2)

Cons

  • N/A

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