Public Storage - Novato - 300 Rush Landing Road
4.93 out of 5 stars- based on15 reviews
Showing 11 - 15 of 15 reviews
Melissa is so wonderful ive been storing my things at this facility for years now. This site is so very clean and well kept and secure. Its always a delight to see Melissa shes the manager here and is so helpful and professional. Definitely no where else id rather store my things. Thank you so much Melissa for all your help!!!!
- Levin Kinsey
Good location.
Great staff, clean facility, easy location.
- Richard S.
Great customer service! Every company needs to learn from PS!
When calling about a particular unit, not available in my immediate area, the person from the call center located one nearby and made a reservation (including a text to confirm). Shortly thereafter the manager from that particular location called to ask how she could be of service. Wow! EXCELLENT CUSTOMER SERVICE! I found the perfect unit and couldn't be happier!
- Sue K
Krystal was amazing and very friendly and helpful.
I was satisfied with the cleanliness of the storage and the customer service I received from Krystal. She made everything very easy for me.
- Ghoncheh Beltram
Great staff
Great staff, facility, etc... Only issue is that the office is often closed while staff is out and they lock-up the dollies so you can's use them if you happen to get there when office is locked. Would be great if they left those behind the locked area of the storage facility and trusted people to use and return them.
- MZ