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Storage Masters - O'Fallon

2601 E Terra Ln, O'Fallon MO 63366 1 (844) 611-1271 Map It
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Office Hours
Sun 12:00 pm - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access
  • Free use of truck (20-mile limit, $ truck insurance fee, tenant must refuel)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle must be running
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

5' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$65.00
$57.00
per month

5' x 7½' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$67.00
$59.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$73.00
$64.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$83.00
$73.00
per month

5' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$85.00
$74.00
per month

5' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$88.00
$77.00
per month

10' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$93.00
$81.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$103.00
$90.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$119.00
$104.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$139.00
$121.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Household Storage Only (No Vehicles)

$173.00
$151.00
per month

10' x 25' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Household Storage Only (No Vehicles)

$197.00
$172.00
per month
Customer Reviews 13 Reviews
  • 5 star 4
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 3
77% of respondents would recommend this facility to a friend.
Pros
  • Good Value (7)
  • Secure (8)
  • Good Service (10)
  • Clean (10)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Nov. 7, 2014

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 14, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 12, 2014

easy and very helpful and responsive office attendant.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 31, 2014

Awesome experience. Very relieved.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jul. 22, 2014

HORRIBLE!

The WORST place to store your things! I paid for a climate controlled unit for 4 months. When I moved my stuff it was molded! O had to throw about half of my items in the trash. They will not do anything about it and the manager wont even answer my calls. When I called him he "acted" as if he could not hear me. BEWARE!!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Storage Masters - O'Fallon on Jul. 28, 2014

We truly regret that any of our customers have an unpleasant experience with us. This customer moved her possessions off the property when our office was closed. We did not have an opportunity to view the items so we could evaluate the situation, nor were we able to take pictures of the property before it was removed. Our Site Manager and Maintenance Supervisor both inspected the unit when empty and could not find any areas that were leaking. After a detailed inspection of the floor, walls and ceiling, we were unable to find any mold or moisture in the unit. The customer has moved out of our area thus making follow up difficult. However, even if they remained close by, once items are moved off the property without affording us the opportunity to inspect them, our ability to verify damage and determine cause is no longer possible.