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Storage Masters - O'Fallon

2601 E Terra Ln, O'Fallon MO 63366
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Office Hours
Sun 12:00 pm - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access
  • Free use of truck (20-mile limit, $ truck insurance fee, tenant must refuel)
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle must be running
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility
We are experiencing high demand in O'Fallon. Book today to secure your storage unit.

5' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$65.00
$59.00
per month

5' x 7½' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$69.00
$62.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$73.00
$66.00
per month

5' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$85.00
$77.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$89.00
$80.00
per month

5' x 15' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$89.00
$80.00
per month

10' x 7½' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$93.00
$84.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • 2nd Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$103.00
$93.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Interior,
  • Household Storage Only (No Vehicles)

$119.00
$107.00
per month

10' x 10' Unit

  • 1st Floor,
  • 24 Hour Access,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$139.00
$129.00
per month
Customer Reviews 16 Reviews
  • 5 star 7
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 3
81% of respondents would recommend this facility to a friend.
Pros
  • Good Value (10)
  • Secure (11)
  • Good Service (13)
  • Clean (13)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

5.0 out of 5 stars May. 22, 2015

very friendly

Great customer service. Very satisfied

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 14, 2015

Great storage facility!

We have been pleased so far with the size and cleanliness of this storage facility.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 11, 2015

Great!

Very happy with their service. Easy to get in and out of. Super safe. Used box truck for free! Very, very happy and great to work with!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Nov. 7, 2014

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 14, 2014

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 12, 2014

easy and very helpful and responsive office attendant.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 31, 2014

Awesome experience. Very relieved.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jul. 22, 2014

HORRIBLE!

The WORST place to store your things! I paid for a climate controlled unit for 4 months. When I moved my stuff it was molded! O had to throw about half of my items in the trash. They will not do anything about it and the manager wont even answer my calls. When I called him he "acted" as if he could not hear me. BEWARE!!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Storage Masters - O'Fallon on Jul. 28, 2014

We truly regret that any of our customers have an unpleasant experience with us. This customer moved her possessions off the property when our office was closed. We did not have an opportunity to view the items so we could evaluate the situation, nor were we able to take pictures of the property before it was removed. Our Site Manager and Maintenance Supervisor both inspected the unit when empty and could not find any areas that were leaking. After a detailed inspection of the floor, walls and ceiling, we were unable to find any mold or moisture in the unit. The customer has moved out of our area thus making follow up difficult. However, even if they remained close by, once items are moved off the property without affording us the opportunity to inspect them, our ability to verify damage and determine cause is no longer possible.

4.5 out of 5 stars Jun. 14, 2014

Good Location and Prices Friendly Associates

I was in a hurry to find a storage unit. the first place i went didn't have any the size I needed. Went to Storage Masters. They actually had 4 and I was shown all 4 before making my decision. It was quick and painless. The people that I dealt with were very pleasant and friendly.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Feb. 21, 2014

Do NOT use storage masters! Rip-off artists and jerk of an owner! Yes, I am VERY dissatisfied!

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Jan. 16, 2014

It was a pleasant experience thank god cuz moving items is very stressful. I was happy it took like time to get in and out! Also great staff!! Very helpful, efficient, and friendly!

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Nov. 22, 2013

Great Value!

I am very happy we chose this facility. Jody was super friendly and helpful! I did everything on-line but she called before my move-in day to see if I had any questions. I told her I would be in Saturday to complete the paperwork even though we weren't moving our things in until Monday. When I got there everything was ready to go. It only took about 15 minutes! I could not believe how clean the unit was. We feel we are getting great value for the money and the staff is super!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 7, 2013

The paperwork would not have taken so long, but they had a new person training. The facility is nice, clean and secure.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars May. 1, 2013

Will never go back and moving stuff out as soon as my paid rent is up

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

Comment from Storage Masters - O'Fallon on May. 1, 2013

We go to great lengths to accommodate our customers and are very detailed with our explanation of policies here at Storage Masters. This customer borrowed our move in truck with a four hour limit and was advised that another customer was scheduled immediately after the time slot ended. When the truck was returned late, creating a major inconvenience for the waiting customer, and after several calls from the store manager, we applied charges as stated when the truck was checked out. It's never a good thing to have an unhappy customer but we as employees are forced to comply with company policy and we ask that our customers do the same.

4.0 out of 5 stars Oct. 2, 2012

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes