I started a little late, so all the storage in Provo was full. I came to this one because it had a car storage lot. The people in the office were always friendly. So I left my stuff there and went back home (out of state). A few weeks in I got a letter that was asking me to move my car. Needless to say I was a bit upset. I can't fly back to Utah just to move my car... We got it straightened out and they just paved around my car. But, if they knew they were paving, why didn't they tell me when I signed up for the spot? My stuff was also really dusty, but I get the impression that's a common problem with Utah storage. Overall it was good though, I knew my stuff was safe and it's wasn't too horrible of a price.