StorQuest Self Storage

Address
18601 Longs Way Parker CO 80134
Reviews
3.575 14
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
4' x 10' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
8' x 10' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
9' x 10' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 18' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 10' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
6' x 17' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 14' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 18' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 20' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 24' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 28' Unit
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
11' x 28' Parking space
  • covered
  • outdoor access
  • available for vehicle storage
Last Unit Reserve Now!
per month

Facility Hours

Sun
12:00 PM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Penske truck rental available
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $20.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

3.575 14
July 4th, 2014
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 19th, 2012
Easy to get too. Friendly staff. Well maintained and secure
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 30th, 2012
Outstanding Customer Service
David, as well as the rest of the staff, at 20 Mile is outstanding when it comes to customer service. David went well beyond what could have been expected of him and made the move-in process extremely smooth. Cannot say enough about this facility!!!!
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
January 9th, 2012
Best price I found, great service
Feels friendly and helpful. They remember who I am and the facilities are clean and organized.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 13th, 2014
Friendly staff, easy entry, good experience. Stephanie was awesome
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 11th, 2014
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 21st, 2013
Very courteous staff
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 24th, 2013
Great customer service
We were treated very friendly, we were assisted with respect and he went that extra step to help our move in day go smooth.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 21st, 2011
Never had a problem; always helpful.
The staff were always helpful and friendly every time I had any dealings with them. I appreciated their personal touch.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
December 19th, 2011
Good choice for us. Location and price
Had the correct storage size for us upon date requested. Billing has been accurate and trouble free. Communication has been very good.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 22nd, 2011
change in staff not so good
I have rented a unit at this facility for some time and the previous staff (John & Carol) were so helpful and thoughtfull. The current staff seem to be cold and impersonable. Granted it has only been a month, but the service and attention is lacking from the previous staff.
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
2/5 (somewhat unhelpful) Service
4/5 (clean) Cleanliness
October 19th, 2015
Wait time was ridiculous
Waited almost an hour to get checked in and get into my unit, had people sitting around waiting that were there to help. Service was good tho
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness
July 26th, 2013
ABSOLUTLY HORRIBLE
Things started out pretty normal as one would expect from a storage facility. Then one day I stopped by before the office had opened to pick up some tools that I needed for a job and the secuity gated would not operate. Several calls to the main office and assurnances the someone would arrive to correct the problem ended with no results and I had to leave for my job without what I needed. Then one day I stopped by my unit to get something to find that it was full of dust and dirt caused in the process of the lot being re-paved. Numerous complaints to the manager or whoever was on duty in the office got me no where. When I complained to the main office I was advised to call the district manager and he would be sure to resolve the problem. Two phone messages to him have never been returned. When I vacated the unit sometime later I ended up cleaning all of my things before loading. And last but not least, sometime after vacating the unit I was charged for another months rent even though I followed their check-out guidlines completety. Again, numerous calls and vistis to Twenty Mile Storage as well as phone call to the main office and converstions with "ML" have achieved nothing. The last time that I talked with "ML" he suggested that I call the district manager for a quick resolution. I informed "ML" that he does not returns calls but I would give it anouther try.
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
1/5 (very dirty) Cleanliness
Manager's Response July 26th, 2013
Dear Marlin, Thank you for your feedback. We are sorry to hear that you will no longer be storing with us. In the future, if we do any upgrades to our facility that hinder your regular access, we will be sure you notify all our customers at least 30 days in advance. Additionally, we are happy to hear you had an opportunity to speak with the District Manager and had your issues resolved. Thank you! -Twenty Mile Self Storage Management
July 3rd, 2013
poor customer service/mislead on price
the boy working that day was rude and not helpful. He would not honor the 50% off first month and had horrible customer service skills. Also claimed he did not have the unit i was told over phone was avaiulable. Had to just walk away. Will NOT consider them.
Recommended: No
1/5 (unfair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
Manager's Response July 19th, 2013
Dear Lisa, Thank you for bringing this to our attention. We are incredibly sorry to hear that our employee failed to provide you with the highest level of customer service. We have notified the District Manager of this issue and will handle this behavior, internally. -Twenty Mile Corporate