Showing 21 - 24 of 24 reviews
Almost entered into a contract at a much higher storage rate.....
I was almost ready to enter into a contract with another storage facility I passed Public Storage and my daughter suggested I check them out and I am glad I did. First thing the rate for the same size unit was much less. Access was much easier and overall, I was just pleased with the customer service connection. Everything was explained in detail, she made me feel important. All of my questions were answered in a professional manner. Additionally, My daughter used this same Company in Michigan.
- Harriett B Ross
Clean storage and friendly staff.
Its very clean and the staff is very helpful. The only complaint I have is you are only allowed one cart even if there is more available, we had 2 truckloads to move in and it took us much longer because we were only allowed one cart. They also lock them up so if the office is not open you cannot use them.
- Joshua Harris
Good= service; Not good= hidden fees
The customer service experience and overall facility was very good. However, be upfront about hidden fees. The $1 first month promo ended up costing over $70. I would have appreciated just knowing the cost upfront instead of having to learn of hidden fees that I found out about after the walkthrough as I was finalizing everything, after having dedicated 40 minutes of my time to the process.
- C. Black
Great experience until the initial set...
Great experience until the initial set up cost!
- Raymond Salamone