This storage facility is too expensive for the outdated storage units it provides. It is extremely hot during the summer (has no fans or AC). I sweat from the time I enter the building and my unit, until I leave it. It's all wooden not metal units and doors:(. The storage units doesn't appear to be secure or safe from vandalism or fire? The storage units are really worth $15-$25 month (if even that much). You do not offer 24/7 access. You have one bathroom for all to share, which is frustrating and very inconvenient. You really need to update/grade or remodel the entire storage building and units. I plan to cancel my service before August 1, 2014, and obtain a better storage facility. I have to keep asking staff for a key for the bathroom (not good-when you gotta go and staff is no where to be found, when you need him and the key). Your location is perfect and convenient for me (near bus lines and metro). Your staff is very friendly, professional and helpful. You have no outlets in or near each unit to charge mobile phones or use laptops (in case of emergencies). Anyway, this is my honest feedback. Thanks for asking me for it.