Showing 26 - 29 of 29 reviews
潇摯
Easy to set up. Staff very nice and answers questions well.
- Wellsrp23
Cleaniness is next to . . . .
The staff is generally courteous with the minor details. There is one of the younger girls that is very personable & acknowledges everyone with a warm greeting. Nonetheless, we have been a long time tenant & have noticed that the facilities have not be maintained. There is general disrepair & the general cleanliness could be improved upon. We have another storage on the other side of the island that allows us to compare. The carpet for the hallways need be to vacuumed if not daily, at least weekly. The restrooms definitely need to be cleaned everyday. Their automatic front door need to be repaired, though they maybe waiting for some replacement parts. During the winter, the air-conditioning in the storage area is just adequate. Whereas during the summer, the temperature is too high. We realize the A/C in the office area is always set low, thus it may seem OK to the staff, but the storage area gets warm during the day during the summer months. The dead florescent lights are not replaced. We feel this is symptomatic of a general malaise & not necessarily bad management. The attention to detail is lacking from the staff. We would like to give a higher rating the next time we are surveyed. This is contingent upon some, if not all of the improvements being attended to. We were considering giving one star lower, because we know that this storage facility has seen better times. As we stated at the introduction, the staff for the most part is friendly & want to give them an opportunity to improve. We debated if a bunch of "minor" defects should equal another "minus" of a star. Best regards,
- Old-timer
Back door broken
I gave this a 2 star rating because my locker is next to the back door elevator and it's very sad that they don't fix it right away for the customers. I refuse to start hauling my big items because it is so inconvenient to haul it through the long hallways.
- EP
The lady in the front is very nice
The lady in the front is very nice. Aside from that this place sucks and is way too strict! What's the point of having cameras if you can't even trust people who are paying you a lot of money to rent, to use the dolly's after hours. Most people who bring/remove things from the storage NEED DOLLY'S! They shouldn't be locked up! It's ridiculously stupid here!!! People pay, let them use the tools they need! If not, change the hours of the front desk shift! What's 3 more hours of having someone there. STUPID!!
- Sharelle Castro