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Palafox Self Storage

7054 North Palafox Street, Pensacola FL 32503
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Office Hours
Sun closed
Mon closed
Tue 1:00 pm - 5:00 pm
Wed 1:00 pm - 5:00 pm
Thu 1:00 pm - 5:00 pm
Fri 1:00 pm - 5:00 pm
Sat 10:00 am - 2:00 pm
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access
  • Truck rental available
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • 10% student discount
  • 10% senior discount
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires registration
Additional Information from the Facility
We are experiencing high demand in Pensacola. Book today to secure your storage unit.

5' x 5' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Light in Unit,
  • Roll Up Door,
  • Household and Vehicle Storage Allowed
$20.00
per month

5' x 10' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)
$35.00
per month

10' x 10' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)
$45.00
per month

10' x 15' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)
$60.00
per month

10' x 20' Unit

  • 24 Hour Access,
  • Drive Up Access,
  • Roll Up Door,
  • Household and Vehicle Storage Allowed
$80.00
per month
Customer Reviews 9 Reviews
  • 5 star 4
  • 4 star 3
  • 3 star 1
  • 2 star 1
  • 1 star 0
89% of respondents would recommend this facility to a friend.
Pros
  • Good Value (7)
  • Good Service (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

4.0 out of 5 stars May. 16, 2015

You get what you pay for

For $20/m for a 5x5 unit, I was not expecting anything fancy. This is the cheapest place in town to rent a storage unit, but if you are tight on money it is definitely a good option. The lady who works there is very nice and straightforward about the quality of the units, security, etc. 24 hr access with security cameras that can be monitored directly through her cell phone. She is always on call if you have any issues. Again, the units themselves are not fancy - no climate control or anything. Each unit comes with a light bulb which is convenient. I am happy with my unit as it serves my purpose (storage over the summer break) without the extra, more expensive frills that I don't need.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from Palafox Self Storage on May. 19, 2015

Thank you so much for your review, I am hard at work doing the best I can to get the placed cleaned up, Thank you for patronizing the company. Have a great summer, your belongings are safe with us!

5.0 out of 5 stars May. 5, 2015

Great prices

will use for the next 4 years.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 3, 2015

the place needs to be kept up better but you can see they are starting to

Very nice staff just the building needs to be cleaned up

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from Palafox Self Storage on May. 5, 2015

Thank you so much for your Review I am working on the clean up as we speak.

5.0 out of 5 stars Jan. 17, 2015

hidden gem

Ms. Monkela was very helpful in getting me to the facility and finding a unit that worked for my specific needs.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Nov. 13, 2014

very rough looking place in all ways. customer service was amazing though.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 28, 2014

I have a unit here and the prices are great

Love the prices here and the lady in the office AWESOME! She helped me so much!

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 23, 2014

Awesome!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

2.5 out of 5 stars Aug. 9, 2014

Good deal, but poor customer service and the gate stays open

The price is good, but I went to put a truckload of stuff in my room and it still had stuff in there. Instead of being apologetic, the manager was rude to me. (You would have thought it was my fault for thinking I could move my stuff into the room the day I rented it!) There I was, trying to move, with the truck loaded with stuff that should be in storage and nowhere to put it.
One gate is broken and the other gate stays open all the time so anyone can go in. Not secure at all!

  Price - 5/5 (Excellent value)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from Palafox Self Storage on Aug. 11, 2014

We had been made aware of this complaint and felt that our employee did everything to make customer happy. We are surprised to see that Sarah is still upset since she said she was going to make our employee chocolate chip cookies and they sat and talked for 45 minutes. Also, to say she was not apologetic is not entirely true because I know she apologized a minimum of 3 times. I was actually on the phone with her while this was happening. Our employee is still training but we are working very hard to try to turn things around at this facility. We had the gate repaired last week and we keep the other gate open to make it easier for our new customers to get in. It is closed when there is no employee is present. As far as the vanity that is something we are working aggressively to repair. Its hard to kill weeds with all this rain we are getting. We wont give up and will work harder in the future to have smiles on ALL our customers faces. I encourage anyone who has a problem to call me on my personal number, I am one of the owners and will make it clear how hard we are trying. A little more time is all we need. My name is Erin and we can work together to make it right.

4.0 out of 5 stars Jul. 8, 2014

Great Value!

I got a very good deal from this storage facility and I would continue to get services from Palafox Self Storage.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes