Overall the check-in and full knowledge of cost and cleanliness was good
Since I was from out of town I had no idea of what the storage unit would look like, however, it was extremely Clean and the young ladies were very professional. I would have like a heads up on all the fees and the lock.
( I had purchased a lock from Walmart) so I had no true knowledge of the cost the unit would cost me monthly. I think you should be upfront about the insurance the cost of the lock and the one time administration fee of $25. I felt I should’ve known about the extras at the beginning being I am a senior citizen on a very limited income! Twenty five dollars for a lock I can’t use anymore anywhere else felt like I was throwing money away! I was most upset about the lock! Would I recommend you to my friends and/or relatives, yes but I would tell them upfront about the true cost, the hidden fees and they can make an honest decision with an honest upfront truth based on full complete information!
Recommended Yes
price4/5 (good value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Banita Cheatham