Showing 1 - 4 of 4 reviews
Very professional, cared about customers actual needs.
Reserved a unit on Sparefoot, and within the hour got a call from the storage facility asking what items I was storing to make sure I reserved the right unit for my needs. They recommended I actually move to a smaller unit than I reserved, with a lower price as well, and it was exactly what I needed. They were very professional and hit all the points I was going to ask beforehand. The manager Trey along with all of the others were very kind and made my move in extremely easy and comfortable. Even though it is an hour away from me, I know I chose right because this was the best customer service I've had in a long time, along with the complex being very secure. I would reccomend it to anyone I know.
Wonderful staff, super clean grounds and storage units with easy access. The prices are a bit on the pricey side and I was not offered any move-in specials but other than that I had a better than average experience.
Manager at Extra Space Storage Trey Hayes is one the nicest people you will ever meet. Top of the line Customer Service. He get a 10! Price of unit not so good.
Best customer service
Trey gave the best customer service that I can recall ever! People are likely to remember bad customer service, but this experience is definitely one I won't be forgetting! The distance is a bit far from me, but it was worth it! Very impressed.
Helpful Tips on How to Choose the Right Storage Unit
Frequenty asked questions
What size storage unit do I need?Click "Learn about unit sizes" (right above the unit sizes) to open the unit size guide and see what fits in each space. When choosing a size, think about how you intend to use the unit: are you trying to cram it as full as possible or do you need extra room inside to move around? Be sure to also leave a clear pathway for easy access to items at the back of the unit.
How tall are storage units?Storage units typically have a ceiling height of about eight feet. Special units like "storage lockers" are around five feet or less. Units for vehicle storage will have higher ceilings to accommodate RVs and boats. Call us if you need more help on choosing the best unit size for your car, boat, motorcycle or RV!
Do I need climate-controlled storage?Climate control is crucial if you live in an extreme climate or a location prone to swings in temperature. Opt for climate control if you're storing items like leather furniture, antique woods, important documents, photos or electronics.
What are the minimum number of months I can rent?Storage leases are typically month-to-month, so you are not obligated to a set rental length. However, many facilities offer promotions and discounts that require a minimum rental length in order to be redeemed (for example: First month free with two-month minimum). These terms will be detailed above.
Do I need a reservation or can I just walk in and rent a space?Most facilities welcome walk-ins and don't require a reservation. However, because prices fluctuate often based on demand and availability, we recommend booking beforehand to secure the unit and price before it changes. By using SpareFoot you can compare units and prices near you and then book online or by phone for free.
What is climate control?Climate control keeps your belongings safe from extreme temperatures and will protect your items from warping, melting and discoloring. Most facilities that offer climate control will maintain your unit between 60 and 80 degrees Fahrenheit.
How wide are storage unit doors?There are two types of storage unit doors:
- Swing door: A standard room door.
- Roll-up door: Rolls up just like the door on your garage.
What is 24-hour access?This means you have the ability to access your storage unit whenever you need to, even when the office is closed.
Do storage units have electricity or electrical outlets?Although electrical outlets are not common for most storage units, some facilities offer them as an amenity for select units. Storage units with electrical outlets will have "Electricity" listed under the "Features / Amenities" section of this page.