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Northwest Self Storage

5122 SE 26th Ave, Portland OR 97202 Map It
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Office Hours
Sun closed
Mon 10:00 am - 6:00 pm
Tue 10:00 am - 6:00 pm
Wed 10:00 am - 6:00 pm
Thu 10:00 am - 6:00 pm
Fri 10:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
Access Hours
Sun 7:00 am - 8:00 pm
Mon 7:00 am - 8:00 pm
Tue 7:00 am - 8:00 pm
Wed 7:00 am - 8:00 pm
Thu 7:00 am - 8:00 pm
Fri 7:00 am - 8:00 pm
Sat 7:00 am - 8:00 pm
Features / Amenities
  • Electronic gate access
  • Fenced and lighted
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Manager lives on-site
  • Rent due on 1st of each month
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard and discover credit cards accepted
  • Vehicle must be running
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility
Customer Reviews 27 Reviews
  • 5 star 8
  • 4 star 12
  • 3 star 6
  • 2 star 1
  • 1 star 0
96% of respondents would recommend this facility to a friend.
Pros
  • Good Value (17)
  • Secure (20)
  • Good Service (23)
  • Clean (19)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

4.0 out of 5 stars Jun. 17, 2015

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Jun. 2, 2015

Good location

Price is good for size and locale.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars May. 28, 2015

so personable & convenient

Not only is NW Self storage in my neighborhood, but like their other locations the staff is phenomenal. Friendly and professional, the staff are always able to answer all my questions and provide top notch service. The only drawback is that they are almost always full, which is a testament to their consistency and quality business.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 24, 2015

Great value

I rented online & finished the process by phone. The Customer service was excellent & the process was easy.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars May. 18, 2015

added stress to a stressful move

After a long day moving, I called to confirm my arrival @ storage, it was 5:10pm when I called, I had to drive across town,(It would have taken me about 45 min, and I knew they closed at 6pm. I thought I'd make it but wanted to make sure they knew I was coming. She told me if I wasn't here by 6 I would have to come back the next day. We all know what that would snowball into, extra charge for truck, movers, storage of items in movers truck and so on. So I had to find another storage facility, that night to put my stuff in, I didn't want to chance the timing. I thought she could have worked with me a bit, customer service! what happened to that? It just added more stress and wouldn't have taken much of her time to help me out. So they lost a customer.

  Price - 4/5 (Good value)

  Security - 2/5 (Somewhat secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

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