Portland Storage Too

Address
109 Se Alder St Portland OR 97214
Reviews
3.685 48
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
2.5' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
3' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 6' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 6' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 8' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 8' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 7' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 8' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 8' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 11' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 8' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 12' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 8' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 8' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 10' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 12' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 10' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 14' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
9' x 10' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 15' Unit
  • climate controlled
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
12' x 12' Unit
  • climate controlled
  • floor 5
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 20' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
13' x 14' Unit
  • power
  • climate controlled
  • floor 6
  • interior
  • Household Storage Only (No Vehicles)
per month
18' x 13' Unit
  • power
  • climate controlled
  • floor 6
  • interior
  • Household Storage Only (No Vehicles)
per month
14' x 17' Unit
  • power
  • climate controlled
  • floor 6
  • interior
  • Household Storage Only (No Vehicles)
per month
16' x 20' Unit
  • climate controlled
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
54' x 47' Workspace
  • power
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
10:00 AM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
10:00 AM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM

Features & Amenities

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Loading dock (truck access size-40ft)
  • Handcarts available
  • Manager lives on-site
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

3.685 48
December 1st, 2015
Professional and helpful staff, nice facility.
I emjoyed the facilities layout, cleanliness, convenience, and location. The employee who checked me in and showed me the facility was polite, efficient, and friendly. I really like the place.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 30th, 2015
Jahn was extremely helpful and a pleasure to work with. One negative is that the website advertises a 10% discount for seniors but when you get there you learn it isn't available!
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 7th, 2015
Works
Put stuff here if you need a place to put stuff.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 7th, 2015
superior customer service. super clean. very respectable.
Superior customer service. Excellent manners. Extremely thorough in explaning everything to client. Very respectable.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Great service, great location.
Great location and reasonably priced--close to downtown. Had some exceptional customer service here, however, and am very, very satisfied.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 26th, 2015
Very good storage unit!
I got a good price on a large storage unit. Fits everything perfectly. Awesome old building with neat freight elevator.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 17th, 2015
Excellent help from the moment I set foot in the storage building office, to the moment I locked the door of my new storage unit
I had great service from the front desk, who gave me a guided tour of a couple different units, spoke about a little bit of history with the building, and helped my luddite brain understand the elevator. It was a huge relief to have such a thorough and understanding staff accommodate me during this hectic transition period, Thank You!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 1st, 2015
great price, very amazing customer service.
James, the manager on site, was very accommodating of my showing up a little earlier than intended, and very helpful with everyone involved, very professional, and he did it all with a smile. Great experience, good size storage unit.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 9th, 2015
Great customer service
Super helpful at move in and very nice and friendly. James stayed a little late to allow me to move in my last truckload! Really appreciated that because I had to return the move truck early the next morning.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 27th, 2015
great
Great place with reasonable prices
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 21st, 2014
great.
I had a really positive experience. I'm happy with my unit. The location. The people and ease of getting a new unit. Thanks for making this a good experience.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 5th, 2013
Very professional very clean sufficient. the agent I worked with was very professional very informative and very considerate about my wants and needs toward storage. and I would recommend this agency to any friend. and will
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 20th, 2015
Nice people, clean facility
The manager was very nice, he explained everything clearly. I was great that we could get insurance through them, fast and simple process.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 7th, 2015
Easy sign up, convenient location
I had a great experience. Super easy to get my unit, loading dock large enough for 2 Uhauls. Lots of dollies to help move things in. Nice staff. Only down side is that the building is technically climate controlled, but is not like storing in an office building. Still pretty warm warehouse temps.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 19th, 2013
Easy, close, great customer svc.
Moving for at least a year, price is fair and the free month promotion and ability to auto pay makes life easy for us. It's old and temperature controlled, no tricks... just storage people... just storage:)
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
September 9th, 2015
Good Location
My only complaint is that the place smells bad. Not sure why but it seems they need some fresh air
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
July 30th, 2015
Customer service made a few mistakes, but corrected and apologised.
Good location and provide discounts for students.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
July 23rd, 2015
Great Spot
Very friendly service and helpful. Not great to look at, but perfect for good priced storage.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 6th, 2015
Pretty standard storage
Pretty standard storage area. However there is very little security. I like the places that have a gate so maybe that's just me, but make sure you have a hefty lock that you trust. Staff was friendly and helpful. The kinda guy you would wanna grab a beer with.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 3rd, 2015
It was nice but took a little while trying to share the elevator with other people moving in at the same time. Staff was helpful and nice. Wish there was a bathroom on site but not a big deal. The only issue we had was sketchy people almost transient looking coming and going but it looks like they may have been tenants. other than that it was fine.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
February 15th, 2015
Portland Storage Too is a historic landmark that functions well.
When the movers and I arrived, my mover said that the 10' x 10' unit I had reserved would be too small; so the very accommodating agent (named James, who knew his job very well and was extremely pleasant to work with) came up with the next largest available unit. All went very well, despite the antiquity of the building (a landmark former birdseed factory!) and its freight elevator. Of course the monthly rental was higher, but that was expected. James gave me the senior discount too (I didn't have to ask).
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 19th, 2014
Helpful receptionist, loved the free moving truck and the place looks great and was a great value.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 29th, 2014
Economical
I had plenty of space and felt the pricing was good considering other units cost structure in PDX area. The available rolling carts really helped the process of ferrying my stuff up to the 2nd floor. The old elevator requires some muscle to open and close doors and can at times be a bit of a pain when others are there...but adds to the charm and certainly is large enough to make the process quite simple. I do NOT like the area this facility is located in - each time I've been there I've been panhandled and the last time I got approached as I had a full armload of boxes and wasn't too pleased to be asked for money (endemic problem to Portland unfortunately) and then given a raft of crap because I couldn't help a brotha out. Day time access is pretty much the best and safest bet.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
May 14th, 2013
Overall experience was great. The gentlemen who assisted me was very professional and helpful.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 5th, 2013
No problems at all! I am able to get things done in a timely manner. The help is courteous and direct. Portland Storage Too meets my needs. I really appreciate their offer of reserving a free truck although I haven't used it. And my unit is climate controlled.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
February 5th, 2013
What one should expect from a storage unit
This place seems very secure, has very high ceilings, climate control and easy access via loading dock and large elevator. The free truck was really helpful and saved me a lot of money.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
July 29th, 2015
Courteous, clean facility, nice space
Pretty good over all, a bit out of the way but accessible. Like the online setup.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
June 3rd, 2015
friendly
Not a terrible place to rent a unit. A little rinky-dink but it gets the job done at a resonable price. The Hawaiian dude working in the office was super cool, great customer service on his end!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 1st, 2015
No frills to the point storage.
I found Portland Storage Too on Squarefoot last minute (day of move) and I was pleasantly surprised on how much space I got for the price. The location is not bad as I plan to stay close to inner East Portland. Only two criticism I have are, the loading dock is only built for two vehicles at a time and I wish there had been a couple more hand carts. It was a busy day (the last day of the month), so this could have been the source of the congestion. To be fair I was running late and was in a hurry to get my van back to Uhaul. Allow some extra time (30min) to find a good parking spot and hand car.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 23rd, 2014
Does the job
Checking in was easy, storage unit was good enough, like the location, all around suitable storage place
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
September 1st, 2015
Poorly managed but well priced and friendly-ish
I had a really difficult time moving in, as they failed to notify me that their facility's power was down on my day of move-in. I was on a really heavy time crunch and needed access to the unit that day. I couldn't get anyone on the phone for over an hour, as I waited outside the building. When I came back two days later, there was no one in the office to help me get my paperwork done and assign me a unit, and I had to wait for about a half hour. Again, no one was answering the phone, and the call center kept sending me to voicemail. Being kept waiting while I had only a limited amount of time to move my things from Point A to Point B caused a lot of unnecessary stress, once again. The staff was friendly once they were there. All of the information was clear. The price was decent, but the way they run their office is just atrocious. I hope no one ever has to deal with them on a time crunch.
Recommended: No
4/5 (good value) Price
2/5 (somewhat unhelpful) Service
2/5 (somewhat dirty) Cleanliness
July 11th, 2015
All things considered, the unit was acceptable.
When I called I was told the unit is on the 1st floor. It's on the 2nd floor and I had to use the stairs.
Recommended: Yes
3/5 (fair price) Price
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
April 21st, 2015
the place could be much improved with better hours and customer service
with some overhaul on hours and customer service i would recommend this to a friend
Recommended: No
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
Manager's Response April 27th, 2015
Hi Paula - I'm sorry to hear that you may not have had the best storage experience possible. We strive to find store managers who are empathetic, friendly and kind.
February 26th, 2015
Okey dokey
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
February 10th, 2015
Low Price Point, Friendly Service, Sketchy Crowd
Overall my experience was/is positive. The staff is incredibly helpful, the unit was very affordable (and you get a 10% discount if you pay 6 months upfront) and the loading area is very easy to use and accessible. One unfortunate downside is the crowd; many homeless people coming in and out due to the mezzanine lockers. The surrounding neighborhood and area is not ideal. I do not feel particularly safe going alone.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
2/5 (somewhat dirty) Cleanliness
December 21st, 2014
The loading area is a bit tight but overall its what I needed.
Recommended: Yes
2/5 (a little steep) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
November 15th, 2014
Professional counter person very helpful, fairly priced, clean.
The gentleman who helped was very professional, unit was fairly priced, and facility was clean.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 28th, 2014
Did my storage unit out of state my my child who is a student at the university
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
March 26th, 2014
Overall satisfactory.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
February 25th, 2014
i went there. filled out paperwork, then moved stuff in. and then i left
Recommended: Yes
2/5 (a little steep) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
February 5th, 2013
exactly what i need
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 24th, 2015
We REALLY don't like going there!
First of all, our stuff has been fine. So if all you're looking for is basic, cheap storage, this might be it. But this place is CREEPY! The old elevator is gross, the place seems dirty, and it never seems to be open when we need to get something. If I could turn back time, I would fork out the extra $15 a month and go somewhere else.
Recommended: No
4/5 (good value) Price
3/5 (helpful) Service
1/5 (very dirty) Cleanliness
April 22nd, 2015
The building is old and quirky to say the least. Lighting has been removed from each of the storage lockers because it was a fire hazard, probably due to the antiquated wiring (it was recommended that I bring a headlamp if I need to see better in my unit). There are only two bays for pulling in your car. The street this is located on is full of homeless and trash. It's difficult to have faith that your things are well protected. The building seems like it could burn up or fall down at any moment. The one bright spot is the very helpful attendant who was pretty awesome, to say the least. A very cheerful, nice guy.
Recommended: No
2/5 (a little steep) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response April 27th, 2015
Hi Tom - Thank you for choosing NW Self Storage for your storage needs. I can assure you that our building, while "quirky" is up to code and environmentally friendly; recently we took advantage of the energy credits and retrofitted the entire building with energy saving fixtures and lighting. We pride ourselves in providing a safe environment to store your belongings, we have cameras, on-staff security who performs random walk throughs throughout the day, and we lock the building down every night at the close of day. Our store is located in the SE Industrial District and while this neighborhood seems to be rapidly growing and changing it is still home to some of our cities homeless population.
February 13th, 2015
Disappointed at the level of security, given the transient nature of the neighborhood. Also, the upper portions of the storage units are only secured with the lightest duty chicken wire. This led me to spend more than I otherwise would have on insurance.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 30th, 2014
It's ok.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
May 23rd, 2013
Decent storage, in a good location.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
January 29th, 2013
The fellow at the desk was very helpful and assisted me in finding the unit that worked best for me.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
November 9th, 2014
DO NOT RENT HERE
It's rare to be treated to such spectacularly bad customer service. here's what happened to me: * reserved truck for Sunday @ 9:30am. place is not open until 10am * was spoken to like I was an idiot for showing up at the time I was told to by the employee I reserved the truck with * was not told I had to have my own insurance to rent the truck. if I had been told that, I would have rented a truck from uhaul * was told, like I was an idiot, that every place required insurance in order to rent a truck. I confirmed with uhaul this is not true. * employee on site was rude throughout the entire conversation because I knocked on the office window twice to get his attention. it was 10 minutes after opening time, the office was still locked, and I was already 40 minutes late because I was planning on picking the truck up at 9:30 * while waiting outside for place to open, I observed a bunch of homeless people hanging around. when they opened, open access was allowed to the facility guarded only by a camera and a sign in sheet. the people waiting outside went inside. not sure if they were customers or if they knew they could stay inside where it was warm and dry. all in all, I feel like I dodged a bullet. terrible customer service couple with an insecure facility is no place I want to do business with.
Recommended: No
1/5 (unfair price) Price
1/5 (very unhelpful) Service
1/5 (very dirty) Cleanliness