Showing 86 - 90 of 90 reviews
Clean but donât believe what they advertise
This facility is very clean and the employees are pretty nice for the most part. A few days after moving in the majority of my stuff I called to ask to borrow the truck that they advertise you can use for free up to 10 miles. Well looks like Joke was on me. Apparently you have to rent a 10x10 and I only rented a 10x5. Then the girl tells me that there isnât s driver there till Monday or Wednesday who is insured to drive the truck anyways. She said it was there for advertisement purposes and when I asked oh.. so it just sits there and you tell people they can use it but you donât really mean it? She realized she made a mistake.also I thought I would get the first month free with my AAA card and then 50% off the next 2 months. Well when I got there I learned it was either or. I probably would have gotten the unit anyways... I just donât like being lied to.
the price to unit size ratio cool be better, and i signed up for a floor unit that did not exist.
overall good experience but some issues
Generally good experience but this last year, due to work done above our unit, we have wood shavings all over our belongings. To clean this, means taking out our own time to clean it or get your staff to clean it. At the prices you charge, this was not very professional. Also, I discovered this mess myself and had to bring it to your attention. Anticipating this mishap before doing remodel work above our unit would have been nice. Otherwise, people have been friendly when we call or visit and we've never had a break-in. The stuff in the unit is smelling a bit moldy after 4 years. We live 30 min away, so do not visit storage unit often.
- Suruchi Kelly
Customer service was horrible. Everyone said they were busy and kept me waiting although there was only one customer in the office. Was misquoted on pricing and storage location even though I was specific with my needs when I booked the unit. I was given an upper unit that required for me to maneuver my 15' moving truck around an area that had boats parked at the end of it and kept me from making a turn to get out of the property. I had to go the wrong way and back up 4 times just so I could get out. My experience was not good.
Clean up is required after a ceiling leak
A year ago, there was a ceiling leak. The staff covered my storage, and repaired the leak. But there are massive floor stains that remain, that need to be cleaned up
- Victor Wegelin
Helpful Tips on How to Choose the Right Storage Unit
Frequenty asked questions
What size storage unit do I need?Click "Learn about unit sizes" (right above the unit sizes) to open the unit size guide and see what fits in each space. When choosing a size, think about how you intend to use the unit: are you trying to cram it as full as possible or do you need extra room inside to move around? Be sure to also leave a clear pathway for easy access to items at the back of the unit.
How tall are storage units?Storage units typically have a ceiling height of about eight feet. Special units like "storage lockers" are around five feet or less. Units for vehicle storage will have higher ceilings to accommodate RVs and boats. Call us if you need more help on choosing the best unit size for your car, boat, motorcycle or RV!
Do I need climate-controlled storage?Climate control is crucial if you live in an extreme climate or a location prone to swings in temperature. Opt for climate control if you're storing items like leather furniture, antique woods, important documents, photos or electronics.
What are the minimum number of months I can rent?Storage leases are typically month-to-month, so you are not obligated to a set rental length. However, many facilities offer promotions and discounts that require a minimum rental length in order to be redeemed (for example: First month free with two-month minimum). These terms will be detailed above.
Do I need a reservation or can I just walk in and rent a space?Most facilities welcome walk-ins and don't require a reservation. However, because prices fluctuate often based on demand and availability, we recommend booking beforehand to secure the unit and price before it changes. By using SpareFoot you can compare units and prices near you and then book online or by phone for free.
What is climate control?Climate control keeps your belongings safe from extreme temperatures and will protect your items from warping, melting and discoloring. Most facilities that offer climate control will maintain your unit between 60 and 80 degrees Fahrenheit.
How wide are storage unit doors?There are two types of storage unit doors:
- Swing door: A standard room door.
- Roll-up door: Rolls up just like the door on your garage.
What is 24-hour access?This means you have the ability to access your storage unit whenever you need to, even when the office is closed.
Do storage units have electricity or electrical outlets?Although electrical outlets are not common for most storage units, some facilities offer them as an amenity for select units. Storage units with electrical outlets will have "Electricity" listed under the "Features / Amenities" section of this page.