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CubeSmart Self Storage

5312 Richmond Henrico Turnpike, Richmond VA 23227 1 (844) 611-1271 Map It
Send Me Hours & Directions
Office Hours
Mon - Fri 9:30 am - 2:27 pm
Sat 8:30 am - 2:27 pm
Sun closed
Access Hours
Mon - Sun 6:00 am - 2:27 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

5' x 5' Unit

  • 1st Floor,
  • Interior

10% Off and Half Off First Month

$46.00
$41.40
per month

5' x 10' Unit

  • 1st Floor,
  • Interior

15% Off and First Month Free

$69.00
$58.65
per month

5' x 10' Unit

  • Drive Up Access

15% Off and First Month Free

$76.00
$64.60
per month

10' x 10' Unit

  • Drive Up Access

10% Off and First Month Free

$118.00
$106.20
per month

10' x 15' Unit

  • Drive Up Access

15% Off and First Month Free

$119.00
$101.15
per month

10' x 20' Unit

  • Drive Up Access

10% Off and First Month Free

$139.00
$125.10
per month

10' x 30' Unit

  • Drive Up Access

15% Off and First Month Free

$197.00
$167.45
per month
Customer Reviews
4.5 out of 5
15 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (11)
  • Secure (12)
  • Good Service (14)
  • Clean (14)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Mar. 2, 2015

Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 30, 2014

Professional and very pleasant customer service representative.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 27, 2014

My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 10, 2014

The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 29, 2013

Very nice, helpful people. Best customer service.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 9, 2013

A good experience

The customer service was excellent. Very friendly and available.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 30, 2013

Very pleasant ... exceeded my expectations

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 18, 2013

The people who helped me out was great, and treated me as a person rather than just another client!

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 9, 2013

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 7, 2013

I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Apr. 9, 2013

great experience with staff for a monday.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Mar. 19, 2013

The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Mar. 1, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.5 out of 5 stars Feb. 24, 2013

great experience overall

Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 7, 2012

Great Storage and Prices!!

I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

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