CubeSmart Self Storage

Address
5312 Richmond Henrico Turnpike Richmond VA 23227
Reviews
4.555 27
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$57.00
5' x 5' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
10% Off and Half Off First Month
per month
$52.00
5' x 10' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
10% Off and Half Off First Month
per month
$76.00
5' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
10% Off
per month
$74.00
10' x 15' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
10% Off and First Month Free
per month
$113.00
10' x 20' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
10% Off and Half Off First Month
per month
$137.00

Facility Hours

Sun
Closed
Mon
9:30 AM - 6:00 PM
Tue
9:30 AM - 6:00 PM
Wed
9:30 AM - 6:00 PM
Thu
9:30 AM - 6:00 PM
Fri
9:30 AM - 6:00 PM
Sat
8:30 AM - 5:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.555 27
November 4th, 2015
The customer service rep, A J, was professional, helpful and patient with my moving circumstances. He very pleasantly walked me through the registration process while I was driving because I could not make it before the facility closed. I don't know what I would have done without him. A HUGE THANK YOU!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 26th, 2015
Great management team!!!
At move in, Manager was extremely helpful, he even loaned me a pad lock in the interim. Very grateful!!!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 26th, 2015
Best customer service, Thank you!
Always super friendly, convenient...highly recommend it!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 17th, 2015
Great Service
A.J. is an excelled service provider. He was very helpful and kind. Thank you so much. Give the guy a raise.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 23rd, 2015
Wonderful!
I needed a storage unit upgrade at the last minute and they took care of me.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 21st, 2015
Very personable front desk person who went out of his way to get us started.
A+ service and pricing. Beautiful facility with secure premise
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 11th, 2015
Great, friendly customer service
I was super impressed by the customer service. They really helped me pick out the perfect space to store my belongings.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 10th, 2015
Great customer service
Got great customer service and I would recommend this storage company to anybody
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 30th, 2014
Professional and very pleasant customer service representative.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 27th, 2014
My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 29th, 2013
Very nice, helpful people. Best customer service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 9th, 2013
A good experience
The customer service was excellent. Very friendly and available.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 18th, 2013
The people who helped me out was great, and treated me as a person rather than just another client!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 7th, 2013
I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 24th, 2015
Great Place for storage
Very professional staff and a seemingly safe facility. Lightbulb in the unit didn't work, even when changing the lightbulb, so there may be some electrical problems, but that was really the worst of it.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 11th, 2015
Friendly and efficient
This company made moving into the storage unit extremely easy. Overall, the pricing was not too bad and the customer service was excellent. I would recommend this company to a friend.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 9th, 2013
great experience with staff for a monday.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 24th, 2013
great experience overall
Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 7th, 2012
Great Storage and Prices!!
I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 14th, 2015
Place is well lit at night. Staff could be friendlier.
Front desk staff could be friendlier, although he was efficient. Unit was clean and a decent price. $12 insurance fee every month, so account for that.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
March 2nd, 2015
Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 10th, 2014
The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 30th, 2013
Very pleasant ... exceeded my expectations
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 9th, 2013
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 1st, 2013
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
June 9th, 2015
Friendly manager, clean place, good price.
The place was nice and the manager worked with me on price and options. Helped me figure out what size was best by calculating floor space and showing me two different units. Definitely satisfied!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
March 19th, 2013
The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.
Recommended: Yes
2/5 (a little steep) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness