Rochester Self Storage

Address
14 Railroad Street Rochester NY 14609
Reviews
4.515 34
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 7' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 7' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 10' Unit
  • covered
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 10' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 12' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 12' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 14' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 14' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
7.5' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
7.5' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 7.5' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 16' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
6' x 14' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
6' x 14' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 18' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 18' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
6' x 16' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 10' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
5' x 22' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
7' x 16' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
7' x 16' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
12' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
12' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
12.5' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
12.5' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 15' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 15' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 15' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
15' x 12' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
12.5' x 15' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
20' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 20' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 20' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 25' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
20' x 15' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month
10' x 30' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
1st Month Free - SF
per month

Facility Hours

Sun
Closed
Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Loading dock (truck access size-26ft)
  • Electronic gate access
  • Handcarts available
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00

Additional Info from Facility

Customer Reviews

4.515 34
January 3rd, 2016
Great customer service!
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 1st, 2015
Highly recommend this facility
Very helpful customer service, reasonable operating hours (6am-9pm), secure facility, friendly staff
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 22nd, 2015
Quick fast informative just what i needed
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 13th, 2015
It was quick, easy, and simple
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 7th, 2015
Very Happy
Very nice, clean and spacious storage. Staff are very helpful
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 28th, 2015
I would definitely recommend Rochester Self Storage to anyone looking for self- storage.
I had a really good experience with Rochester Self Storage. The customer service was great. The property manager was very kind and helpful, both over the phone and in person. The cost is comparable to most other self-storage places, so I have no complaints there. The place is kept very clean and I like that it is indoors and climate controlled. I also like that you can rent a Penske truck right from the office on Railroad Street. I give this place a 5 star rating! If you're looking for a self-storage place that you can count on, this is your best bet.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 25th, 2015
GREAT!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 9th, 2015
Great service; awesome staff
Great customer service; friendly and very helpful staff. Reasonably priced and very secure. Units are inside a secure, gated building. Staff is very courteous; they help you to your unit and even assist in moving items around for you when you need to retrieve something. This facility is the best in Rochester for price service and security; I highly recommend this facility above all others.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 1st, 2015
Great staff! Easy to get to and easy to get vehicles unloaded and moved in.
We arrived at the facility and everything went smoothly. We were able to get checked in, papers signed and out to our vehicles to get unloaded. Two trips with carts that were provided and we were unloaded and on our way home. I highly recommend this place! Thank you!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 27th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 24th, 2015
very helpful with move in A+
Quick move in very friendly and helpful Even helped unload car. Very Clean easy access and secure
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 22nd, 2015
Friendly
It turned out better than what I am use to. I was received with very courteous and friendly staff. Please was very neat and well organized, I am very pleased to chosen this location.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 20th, 2015
Easy to get to. Seems safe. Nice people
The people who work here are very kind and look for ways to be of assistance. The place seems safe and pricing is fair.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 13th, 2015
Clean and friendly
We showed up a little later than we had planned on showing up. The gentlemen that was on duty was more than kind to assist us in everyway to cover our storage needs. Two thumbs up for great customer service
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 9th, 2015
Clean and friendly.
They gave us a larger unit for no extra cost, because they had run out the size we reserved. Only a few miles from U or R.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 5th, 2015
everything about this storage is great
Everything about the storage company is great
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 25th, 2015
Great place to be.
I had a wonderful experience and would definitely recommend sparefoot and the storage facility they recommended Rochester Self Storage on Hayward St.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 24th, 2014
My experience with Rochester self-storage has been great! Great customer service , tge process wss fast and easy. I would definitely recommend to a friend!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 6th, 2015
Personel was fantastic
There are a lot of storage units available. The price of the units are very affordable. The building was very clean. The service at the counter was very friendly and best of all, they will help you bring your boxes right in front of your unit, and they will bring them right to your car.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 18th, 2015
So far, so good.
Obtained unit and moved stuff in same day. Easy, efficient. No complaints.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 23rd, 2015
Great service and location
It took a few minutes to get me registered in the computer, and then two rolling carts were brought to the loading door. Larry helped us load, and then pushed one of the carts for us to our storage unit. It was secure and clean. Bring a pallet to store your items on because the floors are cement, and things absorb moisture even if the floors are visibly dry.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 10th, 2015
Useful facility
I have just moved in. It looks good so far. It's convenient and the customer service is good. The place is clean. The only problem is the elevator is not accessible on Sundays.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 10th, 2015
I really like how clean and secure the place is..I am very happy I chose Rochester storage..I definitely feel safe having my things in their unit..also their employees were very helpful..
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 1st, 2015
it's very clean and i love the fact they have carts to make it easier to help move things in the storage unit all at once. good customer service !
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 16th, 2015
nice space, great staff, easy move in
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 25th, 2015
Gets the job done
Very professional place, secure, and safe. Difficult to find the entrance and loading area the first time seeing it. Good price considering the security and availability of the location plus carts are provided to help move. Would definitely recommend
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
May 25th, 2015
New facility located in an old, converted factory
Brand new storage lockers, convenient location not far from Inner Loop.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 22nd, 2015
Great facility value price and customer service! Only thing is the location is a little outside the beaten path but facility itself is secure enough that there are no worries!
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
December 27th, 2014
First timer everything was AOK
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
October 30th, 2014
Great customer service.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 1st, 2015
Affordable
Rub by two guys do limited access hours but a good price and easy to work with.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
May 22nd, 2015
Customer Service was great!
Although the place was not in the best location, the storage space was great and it was super easy!
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 21st, 2015
Quick and Easy Rental Process
I was able to reserve, rent and subsequently use the storage space all within a two day time span. The process was seamless and I was in and out in an hour.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
May 15th, 2015
Summer Storage!
Ed and his staff were extremely helpful when we arrived! New units!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness