Excellent value, exceptionally good customer service
Oh come on, Patricia, it's a storage unit, not a kitchen floor to eat off of! My unit was swept and clean, although there is always some small debris in the corners of most of these types of units.
Anyway it's a *cubicle* not a motel room, and I found mine to be very clean & in good order.
Prior to settling on United Storage, I had conducted research on many facilities & their prices in WPB and RPB near the junction of Okeechobee & RPB Blvd. I needed a first free month quickly and at a good price as we were moving very soon.
I telephoned and left a message and first a customer agent named Harold and then the manager José both telephoned within a couple of hours. Both were very courteous and welcoming, and José personally took over to assist and to give me the best price for a 5x10 unit out of all the many competitors.
Moreover as it was nearly closing time when I arrived, José and Harold both also stayed late to finish the paperwork (quickly) and take me to view the unit and explain gate and shut-down procedures.
So I am well pleased with United Storage, and thanks go to José and staff for excellent management of a good facility.
By the way *no*, I haven't been paid to say all this, and moreover the 5x10 unit is larger than any I've known in other facilities, and with easy ground-floor access. :-)
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness4/5 (clean)
- Denise