Personable, genuine staff cares about you!
This is my first experience with a storage unit. I looked around at different prices and move in "deals". I clicked on Your Storage Facility and went ahead and set an apt just to browse. In a couple hours they called me back confirming my interest. When I stopped by they were very transparent about everything. He made sure the cost I saw online was what I would be paying. The couple lives on site, have a doberman they walk frequently and have yet to have a break in while they managed. I feel very safe leaving my belongings here and at peace giving my $ to people I feel are genuine. It was a stress free experience during one of the most stressful times in my life!
Thanks for taking the time to review our property, Caitlin. We're glad you found our people to be nice and that our facility and security measures were up to your standards. We love to hear that we're doing our job well and that our customers are enjoying their experience, especially during an extremely stressful time. Thank you for choosing us and please let us know if there is anything else we can do for you!
- Manager's Response