Another deceptive advertising company....
Place is OK, no better or worse than any other I guess. My issue is with lying and really that is what happened to me. When I reserved this unit the ad stated I was supposed to get 50% of one months rent. I was running tight for a flight when got there and forgot about that. I called Sparefoot to ask them a question and they reminded me the I was supposed to get that for Your Place. I called back to Your Place and was told that the 50% was at their discretion and depended on availability. Looked all over the reservation website and still don't see it. Apparently there was no "availability" when I got there even though there was plenty of empty vehicle storage parking places. Hate doing business with liars and would never get near this place again. Get it up front should you choose to do business here.
- Kevan Jones
Mr. Jones this is the district manager Denise that just spoke with you a short time ago. First I would like to apologize again for the misunderstanding. As per our conversation I will coach our manager on how to deal with a discount when it falls off due to the amount of rentals between your reservation and coming to the facility. As I stated on our call we never try or want to mislead anyone for any reason, therefore we will refund you all funds paid on the day you rented and also like to offer you 50% off of two months whenever you are in need of storage in the future.
- Manager's Response