Price Self Storage Murphy Canyon

Address
3951 Murphy Canyon Rd San Diego CA 92123
Reviews
4.325 80
Call to book now
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
4' x 5' Unit
  • premium unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 5' Unit
  • premium unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 5' Locker
  • premium unit
  • floor 1
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 5' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 5' Unit
  • premium unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 5' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
5' x 8' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
5' x 8' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 10' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 10' Unit
  • premium unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
5' x 10' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
5' x 15' Unit
  • premium unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent
per month
6' x 13' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
10' x 8' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
50% Off First Month's Rent
per month
8' x 10' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
10' x 10' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 10' Unit
  • premium unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
10' x 10' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
10' x 10' Unit
  • premium unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent
per month
10' x 13' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 15' Unit
  • premium unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
First Month's Rent Free
per month
10' x 15' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 20' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 20' Unit
  • premium unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent
per month
12' x 20' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
50% Off First Month's Rent
per month
10' x 25' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 25' Unit
  • premium unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent
per month
10' x 30' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
First Month's Rent Free
per month
10' x 35' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
50% Off First Month's Rent
per month
12' x 30' Unit
  • drive up access
  • outdoor access
  • available for vehicle storage
50% Off First Month's Rent
per month

Facility Hours

Sun
8:00 AM - 6:30 PM
Mon
8:00 AM - 6:30 PM
Tue
8:00 AM - 6:30 PM
Wed
8:00 AM - 6:30 PM
Thu
8:00 AM - 6:30 PM
Fri
8:00 AM - 6:30 PM
Sat
8:00 AM - 6:30 PM
Sun
7:00 AM - 7:00 PM
Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 7:00 PM

Features & Amenities

  • Elevator available
  • Free use of truck (15.0-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.325 80
January 7th, 2016
Very friendly. Cheapest pricing in San Diego for larger units.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 24th, 2015
excellent experience. customer service was 5-star - everyone was eager to assist me in every way. pricing was stellar. they placed me in a premium location, close to parking, close to the elevator. they have free handcarts. I have rented storage space from several other companies - this is the best experience. thank you to all the staff.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 28th, 2015
So far so good.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 2nd, 2015
Love it
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 8th, 2015
Nice storage place!
Nice place to store our goods!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 6th, 2015
Location
Nice location and friendly staff
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 31st, 2015
great staff, great rate, great place for stuff
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 25th, 2015
Great storage ;)
The storage is good, the space inside is much larger than I think, I put all my stuff inside and there's still a lot of space.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 28th, 2015
I really appreciated the helpful staff!
I am very pleased with my move in experience and would recommend Price Self Storage!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 26th, 2015
great location
Good access. Great staff, the high ceiling in the units make these units better than most other storages.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 31st, 2015
So far I have had a great experience and great service.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 16th, 2015
Great place and wonderful customer service
I will definitely recommend it to my friends.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 5th, 2015
Service was great. Employees were very friendly dnd helpful.
Had a great experience. Staff was very accommodating.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 18th, 2015
Great price, options and customer service!
Chris the manager was a real pleasure to work with. She not only provided me with information regarding the unit I was interested in, but she also offered other potential units and offers that may have worked even better for me. The whole process was simple, fast and enjoyable. Nice to have a business really want you and make the effort to keep you as an on-going customer!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 19th, 2014
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 15th, 2014
These are a group of very personable and professional service agents. The space is clean and reasonably priced. I am very pleased.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 17th, 2014
Roger, we appreciate the opportunity to serve you!
November 1st, 2014
Superior and excellent
The facility and the customer service representatives were excellent.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 5th, 2014
Thank you for posting a review Darnel. We appreciate the feedback and the opportunity to serve you.
March 6th, 2014
The staff was incredible and very helpful. The place is very clean and secure and reasonably priced. I have loved my experience so far! Plus they offer free trucks if scheduled in advance...so easy and convenient!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 7th, 2014
Good stuff
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 25th, 2013
Great Customer Service
The customer service rep. was very helpful she answered all my question and made me feel at ease, especially with the hectic move. I called multiple times just to verify many things and she was always pleasant and let me know what i needed to do in advance, because my brother was actually needing to get the storage for he is active duty marine. I will definitely recommend this storage facility to anyone and everyone.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 26th, 2013
It is close to my home. Easy to get in out!
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 22nd, 2013
Wonderful! I recommended all my friends to this facility and two have already signed leases. Great customer service. I feel like I don't have to do anything, they take care of the payments for me with direct payment, they answer any questions I have before I can even think of them, etc. Just an OUTSTANDING facility to say the least.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 18th, 2013
Great Costumer Service!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 10th, 2013
Everyone there was VERY helpful!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 30th, 2013
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 16th, 2013
It has been amazing! I went to pubic storage and was so disappointed and outraged at the costumer service that was provided so I was so excited and impressed with the service that I am receiving at Price Self Storage!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 16th, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 9th, 2013
I came from another storage facility so I have something to compare it to. I am very pleased that I moved my stuff over to Price. It's closer to home for me. The unit was very clean and the on site maintenance man came over and swept it out before I moved my stuff in. The front desk staff were very nice. I condensed two storage units into one so that I could cut my expenses. And I did, saving myself a little less than $400. monthly! Everything about this facility was a positive for me!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 12th, 2013
fast friendly service
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 27th, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 21st, 2013
My experience here was the best ever. From the first phone call I had with Price Self Storage until I drove off the site, every person I dealt with was friendly and cared about my concerns. They worked with me and showed me additional available units until I found a unit that met my security concerns. I was also impressed that they provided a driver and truck so that I could move from one storage facility to Price Self Storage more easily (had I known that I would have moved sooner!). I am only sad that I spent 20 years at my previous storage unit. I would definitely recommend Price Self Storage to anyone looking for great customer service, a convenient location, and a secure facility. And while price isn't an issue, it appears that their prices are very competitive, too!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 23rd, 2012
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
October 29th, 2010
Great Service & Clean Facility
Start to finish the process took less than 20 minutes including showing a particular rental space unit. Very helpful and professional office staff. Christopher was very courteous and helpful.
Recommended: No
0/5 (unfair price) Price
0/5 (not at all secure) Security
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
June 4th, 2015
ideal
The facility meet all my reasonable expectations. Staff was exceptionally friendly and approachable. I was slightly disappointed after I realized that my unit 7 ft deep, rather than the 13 ft deep I had pictured in my head. No harm though. It all would work fine. The property will meet all my needs.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 13th, 2015
Very Friendly Staff!
The girls in the front were very sweet and helpful! The unit we had reserved was just not right for us so she took us to another one that worked out much better. They help as much as they can by offering a free truck and carts to move your things with. The facility is clean and well lit also.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 6th, 2015
Awesome management
Chris bent over backwards to find melt ideal storage solution and worked with my budget to make me very happy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 26th, 2014
Clean, organized and lots of units
The customer service was very courteous and helpful. The paperwork took 10 minutes. I rented the truck, the driver was also the maintenance/security person. He was personable and friendly. Storage unit was clean and a good price. The facility appears to be very secure.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 28th, 2015
Very clean location. The dollies unfortunately are not easily accessible and can only be used by 1 person which makes it difficult if you have multiple people helping.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 31st, 2015
It is a very clean facility, and easy access.
I like this facility, it is very clean and spacious. It is just very hot!!!! You can't be there for a while because you start to feel faint because of the heat! But overall, I like it and would recommend it to a friend. It would also be nice if you could have a unit for good will, other facilities do have one. It is also very helpful for the people who need furniture and can get it from good will, which in turn can get it from you (coming from us) when we actually get tired of just keeping furniture. I mean, when you give furniture away, it must be in good condition, and that is what other facilities ask for, that when you give away, you give away something that is useful to other people. So that would be nice to have in this facility at Price Self Storage at Murphy Canyon.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 10th, 2015
Clean, seemed secure
Pleased with the unit. The facility was clean, and there was lots of metal and prominent cameras between my stuff and the outside world. Would use again.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 21st, 2015
Good, quick service
Good service and helped us quickly. The man helped us even though it was a little past time he was supposed to be there. Very nice and helpful.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 5th, 2015
I was very pleased when I first regestestere, but had trouble when I went back. I had a locker on the first floor for 36 dollors a month, it got changed to the third floor for 56 dollors a month, after a long discussion everything got straitend out, so now I'm very satisfied. Thank you.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
Manager's Response March 6th, 2015
John - Thank you for the opportunity to serve you. We're happy to hear that our team was able to resolve the issue. We appreciate you taking the time to provide this valuable feedback about your experience.
February 25th, 2015
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 18th, 2015
Big, clean, and friendly facility
Price Self Storage is large and well-lit. It's extremely clean and the employees are nice. The only reason it isn't 5 stars is that I was unaware I'd have to pay for insurance each month. Be sure to ask how much extra that is before booking. If you're okay with that, then Price is a great place to go!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 6th, 2015
Had a decent experience but I wish someone would have told me all the things I needed to do before I could start moving my stuff. I had people waiting and didn't realize all the paperwork needed.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
January 10th, 2015
Overall it was a great experience, Erica was very personable and helpful. The price on line was misleading. .it did not include the monthly security fee.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response January 12th, 2015
Alicia, Your comments give us the opportunity to examine how we can better communicate to you, our valued customer. Thank you.
January 8th, 2015
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 28th, 2014
Good
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 21st, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 3rd, 2014
Paper work was fast. Carts were available, moved in, no problem'o.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
Manager's Response November 6th, 2014
Alex, We aim to please, and thank you for the review!
October 3rd, 2014
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 9th, 2014
great staff
This unit is about par with most other storage units. However the staff are a jewel. The only real draw back is the lack of enforcement of secured access. I observed ongoing double entry/exit on one persons access code.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 14th, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 3rd, 2014
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 23rd, 2014
The girl at the front desk was beyond helpful and she even let us have extended hours. As students who needed to pack up their dorms for the summer that very evening this was an incredible thing! She showed us the unit and taught us how to work the keys. It was truly a great experience
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 2nd, 2014
Very friendly staff.
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
4/5 (clean) Cleanliness
May 11th, 2014
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 30th, 2014
Very good customer service and excellent facility near
major freeway. the staff was courteous and explained everything in detail. The man that assisted me was very nice and took the time to show me the time to show me the space. He also explained the contract in detail. I was very please with the service and location
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
April 1st, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
March 24th, 2014
Good location, Great Service!
The Staff at the Price Self Storage Murphy Canyon are REALLY awesome! And when I had an issue with my lock, the staff was very quick to troubleshoot and resolve the issue. This is a secure facility, I would recommend this place.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 28th, 2014
Good
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 27th, 2013
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 29th, 2013
Good quick experience
Recommended: Yes
2/5 (a little steep) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 22nd, 2013
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 28th, 2013
Great so far!
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 23rd, 2013
Good customer service.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
March 1st, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 17th, 2013
Recommended: Yes
2/5 (a little steep) Price
0/5 (not at all secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 4th, 2012
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 22nd, 2012
Looks a good secured place.
Everything went smoothly except the locking mechanism was not explained well, so I had to ask the resident security manager to come in to demonstrate it.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
May 21st, 2012
Kyle and Angie...outstanding helpful people...cant thank enough...the only problem i had...angie was kind enough to let me have 24 hour access on May 17th 2012 to move my duaghters belongings intothe storage facility past 7pm...when i arrived to finish the last load at about 730 pm...all the lights were off in the corridors...it's really difficult doing a move in the complete darkness...and i figure i lost some things....but couldnt see to know.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 19th, 2012
friendly service and reasonable rates
The young lady who rented me out my storage locker was very friendly and informative. Its a great location in central San Diego, in the Mission Valley area.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 30th, 2012
overall good deal, cart token system a drag
I had excellent help selecting my storage unit with Daniel. He showed me a total of 3 different ones, because the first two had water pipes and overhead ventilation taking up space, so I really appreciated his patience. The only complaint about the pricing is not having the $8 mandatory insurance included in the advertised price. When I returned to move in, I wasn't too thrilled with the cart "rental" system. You have to give them a piece of ID for a token to unlock a cart. In my case I hadn't seen the carts in advance, because there were none by the elevator of my unit. I had no idea they were so small, so after I'd walked down to the office for one token, wandered to other side and other end of storage unit building to find a cart, realized I'd need two when I saw their size, walked back to office without wallet, only to be told I couldn't get another token without another piece of ID, I was getting rather hot and irritated. It just seemed ridiculous to me that they can't make a note with your ID the amount of tokens you have! When I went to return the carts, two security guards told me I'd better take them back to exactly where I'd found them, I couldn't just return the carts to any empty slot. Wow, who knew it was such a big deal to get your crap in and out of the facility? But beyond that, it seems like a great location and great price.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
October 21st, 2015
Not exactly what I expected
Unit was very dusty upon arrival with a dozen spiders inside. other then the spiders the unit is a decent size. I thought the unit would be big, it has very high ceilings. It will have to do for now.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
February 26th, 2015
Recommended: Yes
3/5 (fair price) Price
2/5 (somewhat secure) Security
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness
December 20th, 2014
Overall my experience was a good one. The only mishap was that my reservation through sparefoot was not in the system when i arrived at price self storage. The customer service representative Erica did everything she could to take care of the error. She called sparefoot and had them (re)send the reservation, to insure i was getting the price I reserved online.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
Manager's Response December 22nd, 2014
Richard, Thank you for the opportunity to serve you. We're happy to hear Erica was able to resolve the error and we appreciate you taking the time to provide this valuable feedback about your experience.
December 16th, 2014
Great experience, no problems!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 26th, 2013
Pleasant Staff
I was really impressed by the staff, they were helpful and friendly. However, i am a little concerned about people using their storage units to do auto mechanics also chemicals left out in front of their units.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
2/5 (somewhat dirty) Cleanliness
October 17th, 2014
I think the advertising is bait and switch. The 5 x 5 advertised online is more like 3 x 3 and you have to go through hoops to get them to honor the online size and rate.
Recommended: No
2/5 (a little steep) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
Manager's Response October 24th, 2014
Thank you for your review, we appreciate your feedback as it allows us the opportunity to make improvements to our services and facilities. All unit sizes are approximations and are for comparison purposes only. The first month’s rent free offer is only available on select units.
July 25th, 2015
Nice people, poor service
Everyone in the office is really nice, so I hate to leave a bad review, but after repeated calling over the same problems, not getting responses to emails, getting my bill wrong multiple times, getting charged late fees while waiting for the office to get it right... I cannot recommend this facility to anyone.
Recommended: No
5/5 (excellent value) Price
4/5 (very secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
Manager's Response August 3rd, 2015
Jessica, We’re sorry to learn that our staff was unable to resolve these issues. We continuously strive for improvement and take your comments seriously. While we apologize for the inconvenience this situation caused you, we thank you for bringing it to our attention. Your feedback allows us the opportunity to make changes to our customer service.