Storage West - La Jolla

Address
5206 Eastgate Mall San Diego CA 92121
Reviews
4.115 18
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • interior
  • Household Storage Only (No Vehicles)
25% OFF First 2 Months
per month
5' x 5' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • interior
  • Household Storage Only (No Vehicles)
2nd Month Free
per month
5' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
25% OFF First 2 Months
per month
7' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • interior
  • Household Storage Only (No Vehicles)
25% Off First 3 Months
per month
$134.95
10' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
25% Off First 3 Months
per month
10' x 15' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
25% Off First 3 Months
per month
10' x 20' Unit
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • drive up access
  • interior
  • available for vehicle storage
25% Off First 3 Months
per month
10' x 20' Parking space
  • interior
  • Household Storage Only (No Vehicles)
25% OFF First 2 Months
per month
10' x 20' Unit
  • 24 hour access
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
per month
15' x 20' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
25% Off First 3 Months
per month
10' x 30' Unit
  • drive up access
  • interior
  • available for vehicle storage
per month
10' x 30' Parking space
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 40' Parking space
  • interior
  • Household Storage Only (No Vehicles)
per month
15' x 30' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
9:00 AM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
7:00 AM - 7:00 PM
Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 7:00 PM

Features & Amenities

  • Elevator available
  • 24-hour access (for specific units)
  • Free use of truck (50.0-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, reserves, veterans only)

Facility's Fees & Requirements

  • Facility Administration Fee: $19.95
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.115 18
July 28th, 2015
Convenient
Safe, secure and very easy access off the freeway!
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 16th, 2015
Great, highly recommend
Storage West La Jolla was extremely convenient for me mostly because it was so close to my school (UCSD) and it allowed me to split the cost of the room with as many people as I wanted (2 other friends). I have already recommended the space to my friends and am looking forward to working with the company again in the future.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 22nd, 2015
The Office representative, Malina, was very helpful, kind and a pleasure to work with. She is a winner!
We would recommend Storage-West La Jolla in a heart beat. Facility was easy to locate and very convenient for our needs. Sparefoot.com made the move in very easy. The email including our reservation number made check in a breeze. Many thanks for a top flight company.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 29th, 2015
Great Deal
I rented a storage unit from Storage West - La Jolla yesterday and couldn't be happier with my experience. Derrick was awesome: professional, courteous, and friendly. He made the rental process pain free and explained everything fully along the way.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response April 6th, 2015
Thanks so much for the review Monte. We're really glad to have you with us.
March 12th, 2015
The facility was good enough for my needs, great value for the price.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response March 17th, 2015
Thanks for the review! Glad we could be of service.
June 24th, 2014
Clean and spacious unit price is unbeatable staff is friendly and courteous!!
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Pleasant to make business with them!
I feel very graceful to fine this place, and with such nice people working there!
Recommended: No
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 17th, 2015
cheap storage close to ucsd
cheap storage close to ucsd. good for student
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness
August 22nd, 2015
LOVED the manager!
The manager made the difference to me. Sure the price was $20 cheaper a month than the one other I had researched, but when I showed up the manager was extremely helpful with all of the paperwork and caring, I had been through an unusually bad string of luck and you could tell she was doing everything she could to make my experience a positive one. She also helped to make sure I was close to an entrance since my movers came early on surprise and were paid by the hour, and even joked with my 3 year old toddler to keep him from acting up. Very happy I chose this place, I know my belongings will be cared for just as I was. Easy to access and close to a lot of things!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 2nd, 2015
Cheap, spacious, secure
Rooms are cheap, they use super secure locks, storage rooms are enclosed and have tall ceilings. They have elevators and carts by each set of rooms, but they're the kind of elevators that make you feel like you should have a hard hat and an orange reflective safety vest on before operating. The dude at the counter was super chill and showed me a cool jazz band.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 29th, 2015
Our storage is convenient and accessible at a reasonable rate which is the reason why we like Storage West.
Our storage is convenient and accessible at a reasonable rate which is the reason why we like Storage West.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 20th, 2015
Good!
The moving in was fine and the employees helpful and friendly. The only issue we encountered was that ours was a 75-foot trailer and it was very very tight maneuvering it to the rented space.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 14th, 2015
Extremely helpful customer service. Facility seems clean & secure. First experience with a storage unit but prices were reasonable from my online search & location was great for my needs.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 10th, 2013
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 27th, 2015
High Priced, Nice People
Both of the folks that I worked with were kind, generous with their time and knowledgable. They are people people and that is great. The unit is spotless. There were fees that were not anticipated though. There is no discount whatsoever for moving in unless you are buying their moving supplies. You have to pay an additional 20.00 fee for admin, and buy a lock and buy their insurance as NOTHING is insured if the place burns down. You can use your own renters insurance if you have it. I bought 10 boxes. They were ok in price and it was just easier to get them there although I think Walmart is a few cents cheaper. The boxes are great quality. I am sure the place will be fine and it is close to La Jolla where I will be buying my house. Other places give you a month free or some sort of incentive. So that was disappointing. But they have a waiting list so they don't feel the need to do that.
Recommended: Yes
1/5 (unfair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 18th, 2014
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
October 1st, 2015
The borrow truck was broken, my unit had a regular door not a roll up as pictured
When I arrived they said the borrow truck had been broken for 3 weeks and that they told Sparefoot to note that. I was Not informed and had to go arrange a Uhaul at the last minute. Then I get to my unit and it has a regular house door not a roll up like I was sold and what the website pictured. They said there would be a large freight elevator. It was not large. It was smaller than many passenger elevators I have been in. My friends ended up carrying my big things up stairs because they did not fit in the freight.
Recommended: No
2/5 (a little steep) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
Manager's Response October 2nd, 2015
So sorry to hear you didn't have a good experience with us. We really pride ourselves on customer service so this is especially disappointing to hear. It looks like we've got some work to do. Thanks so much for letting us know so we can focus on where to improve. We really take your feedback seriously.
September 5th, 2015
the young lady
customer service needs to be explained and administered.
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
Manager's Response September 9th, 2015
Hello Gwen. Thanks for taking the time to submit a review. It sounds like you didn't have a very good experience with us. If it's convenient for you would you mind contacting us to let us know what happened? We take feedback seriously and are always looking for ways to improve. We'll look forward to speaking with you.