Sparkling clean facility!
I'd never used or needed a storage place in the past, but I just sold my place and it will be a couple of months before I move to my eventual destination. So, I didn't know what to expect with regard to price or experience.
An influencing factor with my choice of place was that, among my home furniture, I had several antiques that are owned by my sister. She'd bought and prized these pieces, but didn't have anywhere in her own home to keep them. So, I was able to enjoy them in my place...but now that I'm moving out, she wanted them stored in a climate-controlled unit.
This place offered that feature as well as a great intro rate for 3 months. Added bonus was that the inside is shiny and impeccably clean. It's a little unnerving how MANY storage lockers were just on that floor, alone!
The gentleman at the desk was very nice and helpful, but he told me that he was short-staffed (2 people calling in sick). As a result, it took me hours of calling to get him on the phone for some follow-up questions. Bad luck on my part...but it still made the experience a little stressful.
- Bruce B.
Thank you for your feedback Bruce. We take these reviews seriously and your comments help us improve; as we strive to provide great customer service, along with a safe facility. We are so happy you chose Trojan Storage as your first ever storage experience. If you ever have any questions or comments please feel free to email us at email@example.com with your contact information and we will be in touch with you as soon as possible.
And welcome to the Trojan Storage family
- Manager's Response