RENT INCREASES EVERY 6 MONTHS & $1 FIRST MONTH MOVE-IN PROMOTION IS A SCAM
EVERY 6 MONTHS THE PRICE OF MY SAME UNIT INCREASES BY $10...FIRST IT WAS FOR PROTECTION INSURANCE, THEN IT WAS JUST A PRICE INCREASE LIKE EVERYTHING ELSE AFTER COVID...NOW ITS FOR ADDED SECURITY...ALSO, I NEVER RECEIVED MY ONE MONTH RENT FOR $ MOVE-IN PROMOTION THAT I WAS SUPPOSE TO...
Recommended Yes
price2/5 (a little steep)
service1/5 (very unhelpful)
cleanliness4/5 (clean)
- ERICAJANE MEIER
Erica -
Thank you for taking the time to leave us a review, we value and appreciate your feedback. We would like to provide you with some insights on your rental. After reviewing your account from your move-in from May 2021, your rent was discounted from May 2021 until April 1, 2022. After receiving a slight increase, the rental rate you are currently paying is still below our standard rate. We extended an invitation for you to enroll in our Tenant Protection Program for added benefit which was declined, resulting in no additional charges on your account. I hope this clears up any questions you had related to your rental at Kissing Tree Storage. Again, thank you for taking the time to leave us a review!
- Manager's Response