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CubeSmart Self Storage

2828 West Fifth Street, Santa Ana CA 92703 1 (844) 611-1271 Map It
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Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Spanish speakers on staff
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility
We are experiencing high demand in Santa Ana. Book today to secure your storage unit.

5' x 10' Unit

  • Interior,
  • Upstairs (Access via Stairs),
  • Household Storage Only (No Vehicles)

10% Off and First Month Free

$72.00
$64.80
per month

5' x 10' Unit

  • Interior,
  • Upstairs (Access via Lift),
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$76.00
$68.40
per month

5' x 10' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$92.00
$82.80
per month

5' x 12' Unit

  • Interior,
  • Upstairs (Access via Lift),
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$89.00
$80.10
per month

10' x 10' Unit

  • Drive Up Access,
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$183.00
$164.70
per month

10' x 25' Unit

  • Drive Up Access,
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$352.00
$316.80
per month
Customer Reviews 13 Reviews
  • 5 star 2
  • 4 star 7
  • 3 star 2
  • 2 star 0
  • 1 star 2
92% of respondents would recommend this facility to a friend.
Pros
  • Good Value (11)
  • Good Service (9)
  • Clean (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

1.0 out of 5 stars Apr. 12, 2015

decent price, but you get what you pay for

Reserving the storage unit was easy enough, however, the customer service once there was horrible. I watched others complete their registration relatively quickly and painlessly but when it came to my turn to fill out the paperwork, it seemed that there were miles and miles of red tape and hoops to jump through. I had a couple friends help me move into the unit, but the gate locked on us and it was a nightmare trying to get out. The code that I had originally used to get in was somehow changed and that led us to be locked in. Had to call customer service and wait on hold for half an hour, and even after the representative picked up it still took a while to get out.

Overall, it's cheap and you get what you pay for.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.5 out of 5 stars Mar. 21, 2015

El personal es muy amable . esperemos q no haya contratiempos con las otras personas q rentan los storages

todo el sistema trabaja a la perfeccion

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Jan. 2, 2015

great location easy access.

great customer service nice employees, very professsional, they were very helpful in finding my unit size, and assisting me with my storage needs.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Nov. 16, 2014

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Nov. 5, 2014

Staff very friendly

Clean, convenient and friendly.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 16, 2014

Very helpful and great service

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 15, 2014

Everyone overall were pretty helpful when needed extra hand. When asked abundance of questions i was responded with professor manor and expertise. Thank you

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Sep. 4, 2013

Very friendly staff and easy access to the unit.

  Price - 4/5 (Good value)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Aug. 6, 2013

very nice employees and clean facility i would recommend any time;)

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jul. 9, 2013

Good storage spot

I was referred to this spot by a relative. So I already knew what kind of service I was going to get. It's economical,great location, and secured. I am very satisfied with my unit and the customer service.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Jul. 1, 2012

Very glad to give my business to Cube Smart in Santa Ana

The staff was beyond friendly. Everything was explained thoroughly and patiently. I even decided to change my unit and the other was quickly cleaned out and ready for me in minutes. I feel very safe and proud to store my things at Cube Smart in Santa Ana. I felt that they really genuinely cared about me.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.5 out of 5 stars Jun. 19, 2012

lady manager should not work here

The lady in the office not only was rude but very unhelpful. she spoke in a demeaning tone and cared more about eating candy and talking to everyone else then addressing our needs. we left the office without renting because we came in second to her getting into what the young gentleman behind the desk was doing with other customers. very unprofessional. save yourself the headache and avoid this location primarily because of this train wreck they call a general manager. another thing we noticed while at the office was that she seems to favor certain tenants. being extremely rude to a select few.

  Price - 3/5 (Fair price)

  Security - 1/5 (Not at all secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

4.0 out of 5 stars Jun. 12, 2012

I've been very happy with my experience with Cubesmart. The staff is very friendly and helpful and answered all my questions. I compared several units in the area and found the prices here to be some of the best.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes