Great staff, good deals, nice location, not very tech-savvy though
The staff at this location are fantastic, the location is quite central, and if you get in at the right time, the rates are great for a storage space in Silicon Valley. I really prefer them to larger, more factory-farm companies like Extra Space and Public Storage. There are real people behind the counter, who say hello and goodbye and remember your name, and the friendliness is incredible. They've got a more small-town, old-timey vibe that I'm a huge fan of, and they're definitely far more professional than at many of the other companies, where the employees are basically glorified robots being monitored at all times for their behavior. Try visiting a competitor and asking if you can use their bathroom, "Sorry sir, it's against our policy..." Try it at Extra Storage, "Well sure! How are you doing today?" If I had to pick on something, I'd say that consistent with their old-fashioned vibe, they don't really have a web presence, which I haven't really needed, but could be a deal-breaker for some people.