Would like earlier open and later closing hours
I've had a very positive experience while a tenant. The only drawback is the open and closing hours especially on weekends. I often have late hours at work and if I need something from my unit I have to wait for a time I can get there during your operational hours which seems to always conflict with my work schedule. Other than that I wish the bathroom facility was cleaner and the bathroom was stocked with soap and paper towels. I've found the bathroom locked and no one around yo open it during the operational hours as well.
- Allen Newsum
I wanted to take the time to first thank you for leaving a nice review for us we really appreciate it here at Signal Hill Self Storage. I also wanted to apologize for the hours of operation not meeting the times you are available, we recently changed our hours and extended them allowing our customers a little bit more time but we understand its not enough for some and we apologize for that. As far as the restroom being locked, we like to be able to monitor the restroom to make sure it is staying as clean as possible and supplies are being kept inside the restroom, but I will work with my staff to make sure we are stocking the supplies more often then we have scheduled now.
Again Thank You for being such a great customer
- Manager's Response