Ark Self Storage - Smyrna

Address
2330 Old Concord Rd SE Smyrna GA 30082
Reviews
4.085 62
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • covered
  • floor 1
  • swing door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
50% off for the first two full months and free lock when you reserve online
per month
$49.00
5' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
50% off for the first two full months and free lock when you reserve online
per month
$65.00

Facility Hours

Sun
1:00 PM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
24 Hour Access
Mon
24 Hour Access
Tue
24 Hour Access
Wed
24 Hour Access
Thu
24 Hour Access
Fri
24 Hour Access
Sat
24 Hour Access

Features & Amenities

  • 24-hour access
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)
  • 10% student discount
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: None

Additional Info from Facility

Customer Reviews

4.085 62
September 25th, 2015
Best online deal for your buck!!
The staff was great and very accomodating!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 15th, 2015
Great place
Very cheap. This place was a decent ways out in Smyrna but I think it was worth the drive. I would reccommend to others.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
September 8th, 2015
It was excellent, great customer service, well maintained employees.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Great price, easy registration and exit!
Lots of space for the price, best deal around!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Great Storage space and friendly staff
I have been renting a storage unit here for a little over a year and I have had a positive experience. The staff is friendly and courteous. They send a reminder email, when your bill is due or call you if haven't paid and forgotten to keep you on track.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 16th, 2015
Affordable and convenient!
Staff very friendly, family oriented! Been in business for 40 yrs
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 26th, 2015
connie is amazing!
this place has a great rates in fantastic customer service. connie is an absolute delight to work with and I would recommend this place to anyone looking to store their personal belongings somewhere safe and somewhere with awesome customer service!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 7th, 2015
Great experience overall!
It was a great experience and I am pleased with my decision to rent from ARK storage.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 27th, 2015
staff is very informative and friendly
I would gladly recommend to anyone. Friendly, clean, informative staff, and just what I needed.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 9th, 2015
overall... A great experience!
Excellent customer service! The staff was very efficient, helpful, and the rental process was super easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response March 12th, 2015
Thank you, Tessa.
February 1st, 2015
Greatly priced
It's cool , I would recommend to somebody on a budget.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
2/5 (somewhat dirty) Cleanliness
January 31st, 2015
Excellent service in all areas.
Tonya, the Manager at the Ark Storage facility in Smyrna was absolutely wonderful. I would highly recommend this storage facility.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 8th, 2014
highly recommended
Great place to store. Love it. Would highly recommend it. Honest and cheap.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
December 7th, 2014
Needed storage found a GREAT deal
Happened upon this storage site via Sparefoot, was a little leery due to the pricing. Went to check it out and was truly floored by the value of it, customer service, ease of online payment options, and the bonus free month! Its not the most beautiful, but does the job well. WILL HIGHLY RECOMMEND TO POTENTIAL CUSTOMERS.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 13th, 2014
The lady at the facility promptly called me to confirm my reservation and to see if I wanted to schedule a visit to fill out paperwork. Once there she was friendly to me and other that came to drop payments off. Very informative and gave me a tour of the location and confirmed that I was able to get to my unit and enter the gate before I left. I have already suggested this location to others for their storage needs.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 7th, 2014
great
The customer service was great and it didn't take long to fill out paperwork or to move my things in...matter of fact when I was doing the paperwork my things were able to be moved in at the same time.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
July 21st, 2014
I'll be a returning customer!
I reserved two storage units one at this facility and the other at Marietta. I first went to Marietta to drop off some stuff and experienced mediocre experience with the service. I then went to Smyrna to see this Storage unit and I was absolutely amazed by the customer service. The Manager was very helpful, very clear about her policy and explained in detail what needs to be done. She even gave me a free key chain to go with the key (which I did not expect since I was renting a very small unit for just 10$ pm. She offered me another great deal if I needed a bigger unit, which I ended up not taking since I did not have too much stuff. Overall, it was a good service and a good experience!
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 16th, 2013
No complaints!
The staff was incredibly kind and helpful. The facility is clean and secure. I have no complaints about Ark Self Storage and would definitely recommend them to someone else!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 31st, 2013
This was such a great deal!!!
I am so glad i went to this website and found ark. The manager Tanya was so nice and funny. I was hanging on by a thing string by the time i went in and rented my unit. My movers had messed everything up and nothing was going right. Tanya made me smile and helped calm me down. She had me in and out in less than 15 min and that includes showing me the unit!!! The only thing that concerned me was the security cameras are only in the very front of the property and you can tell the place is old but my unit was clean and i can't express how happy the customer service made me. I will totally be recommending this place to my family and friends!!! It also has 24 hour access and that made it easier for me to move in because i work late.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 15th, 2013
Great Value, Very Friendly Staff.
I was quite pleased with my experience while obtaining my storage facility at Ark. The office manager on Duty was very friendly with a great sense of humor. The process was quick, easy and convenient. she helped me set up auto pay and answered all my questions. The facility is well maintained and the manager lives on site which is a comfort to know if I ever have to go there late, there will always be someone there if I need them. overall, very happy with everything.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 15th, 2013
I enjoyed my first time experience with Ark Storage. Rated 5 stars.
I would rate this storage at 5 stars. I got my lock, my key code works, I have 24 hour entrance and I pay less than 30 dollars a month and the first month was free as promised. It is a great situation and I am grateful! By doing it this way I did a great estimate for what I needed in size and I referred my family who has to move their storage closer. So far I feel great!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 2nd, 2013
excellent service!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 8th, 2015
Great customer service at Ark Storage
At first, when I came to Ark Storage, I was skeptical because of the location; but, as I talked with the clerk, who was doing the paperwork, I realized that I had found a great deal. Ark gives very good AAA discounts (first month free). Also, with your storage unit, you are provided with a complimentary lock with two keys, which is yours for life. You can have insurance added to your stuff conveniently through a reputable insurance provider, should there be anything to happen to lose or damage your stuff, though the only report in years of anything has been a person trying to break into their own unit bc of loss of the key. Regardless of the look on the outside, this facility is pretty secure and the staff is super helpful. They also have some pretty good move-in deals on line through Sparefoot.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 31st, 2014
Great customer service
Enjoyed my customer service experience. The only knock I have is on the stored cars but everything else was excellent. I would recommend this storage facility to others.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
November 18th, 2013
Great Value.
Excellent Location. Great value. Wonderful Customer Service
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 31st, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 3rd, 2015
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 15th, 2015
Good place
Place good fast affordable convenient.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
April 28th, 2015
Good price for location
I was impressed with the general manager named Mitch he was very helpful and professional and courteous I will use his location to refer my friends
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 27th, 2015
a great deal and smooth process
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 15th, 2014
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 15th, 2014
Great experience, very friendly clerk up front.
Recommended: Yes
4/5 (good value) Price
1/5 (very unhelpful) Service
5/5 (squeaky clean) Cleanliness
June 25th, 2014
Quick, easy, safe, good value
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
May 28th, 2014
SO helpful and friendly. Really put me at ease. Vintage feel, happy faces and easy access to load/unload your belongings. So far so great!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 6th, 2014
I really enjoyed the price that was quoted to me as well as the manger on site she was very helpful. The unit is easy to get to as well as the property location. I also liked that I have access to my unit 24 hours a day.. All in all this was the best choice for me.
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
February 4th, 2014
Good. Didn't realize there would be a rate increase in 6 months. Misleading from advertisement. May have to find another place.
Recommended: Yes
4/5 (good value) Price
3/5 (helpful) Service
2/5 (somewhat dirty) Cleanliness
February 4th, 2014
Best price I found on line
One of the best priced facilities I found for the larger units, that are climate controlled, I wanted a 10 x 20, they were just about half the price of the other places I looked at and they had a great move in special.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
December 31st, 2013
Super quick and easy to get going.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
October 22nd, 2013
Easy, good and cheap !!!
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 2nd, 2013
a very good facility
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
0/5 (very dirty) Cleanliness
August 8th, 2013
The manager Tonya is a very nice person. Friendly and professional.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 11th, 2013
Good Staff
The staff is friendly and the price is very fair.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 9th, 2013
Love ark storage staff is friendly great service and value
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 21st, 2013
clean, secure, accessible
The staff is always helpful and knowledgeable. The units are always in good condition.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 3rd, 2015
Great Place --- fee structure meh
I came in using sparefoot.com. the rates were GREAT, 6months later my rent DOUBLED!!!!!! I believe they are a bit misleading in their advertising....maybe they should advertise as a 6 month introductory rate, but expect an increase
Recommended: Yes
1/5 (unfair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
Manager's Response August 5th, 2015
The move-in special should have been explained to you clearly when you were in the office to sign the paperwork to rent the unit. I apologize if this was not the case. We are happy to offer new customers a move-in special through SpareFoot but once the special has expired, it is then the rate will go up to the standard rate of that unit at this facility. Again, I apologize for any confusion or that you feel misled, that is never our intention. Please feel free to contact the office if you have any other concerns. We sincerely thank you for your business!
February 13th, 2013
Very nice and helpful.
Great customer service. Facility safe and clean. Thank you
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
July 1st, 2015
Very good customer service, I would recommend to friends
Just moved in so I don't have a review at this time.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 3rd, 2015
The price was incorrect.
They overall experience was good. The pricing from the Internet was incorrect the price was actually 10 more after the first month.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 28th, 2015
Nice place for the price
Ask for Mitch he will take good care of you and he will get you out quickly
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
April 16th, 2015
Manager was very courteous and acknowledged me as soon as I entered the office even though he was with another customer. He went over all of the policies and terms and conditions and provided me with a copy of everything on the spot. I like that they allow you to choose your own code. I also appreciate it being a 24 hour facility b/c sometimes I need access after hours and it's frustrating when you can't get that. You can tell the place has been there a while, but it seems secure and usually quiet. I wouldn't hesitate to recommend this and actually already have given their information to a few friends.....A+++ customer service, A+ clean unit, A+++++ OVERALL VALUE.......A++++ for 24 hour access and creating your own lock code!!!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
3/5 (average) Cleanliness
April 8th, 2015
I have rented from them before and expand into is great
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
December 7th, 2014
Using one word"affordable"
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
October 15th, 2014
Overall it was great
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 24th, 2014
I was in a rush to move and Ark-Self Storage got me in quickly and it fit my budget perfectly. I couldnt have asked for an easier transaction.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 7th, 2014
Recommended: No
2/5 (a little steep) Price
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
January 15th, 2014
Fair price for the size.
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
3/5 (average) Cleanliness
September 25th, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 12th, 2013
It was easy to find. And the lady at the front desk was nice enough. The price is the best part along with the free lock that came with three keys. That's a huge selling point for me. The unit was easy to find and I haven't had any trouble getting in and out.
Recommended: Yes
5/5 (excellent value) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
August 6th, 2013
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 6th, 2013
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 4th, 2013
straightforward, getting what I'm paying for
Recommended: Yes
3/5 (fair price) Price
3/5 (helpful) Service
3/5 (average) Cleanliness
October 4th, 2015
Recommended: No
5/5 (excellent value) Price
5/5 (outstanding) Service
2/5 (somewhat dirty) Cleanliness