I'll admit, when I first looked up StoreSmart - Spring Hill, I was skeptical to rent there because they had such horrible reviews. But I decided to rent there anyways because it's close to my house. So far, I have NOT had any of the issues that I read about in past reviews.
-The staff is courteous and they explained EVERYTHING before I signed the lease.
-I did NOT have to pay a different amount from what was offered on the sparefoot storage website.
-The unit I rented was a 10x10 unit, and it is very clean inside.
I think what might have happened is that people go there not understanding what the discount offered is, or simply they don't read the WHOLE description given on the website about the discount. I was quoted first month is $15, then each additional month is $95.51 with a 3 month agreement. When you click on the link for more information, it states in the Facility's Fees & Requirements section that there is an additional $25 dollar Facility Administration Fee. So total for my first month was $40. Any storage unit you go to has that sign-up fee which is no surprise. I STAND BY MY 5 STAR REVIEW!!!