As good as it was (or better) 12 years ago!
My wife and I rented 2 units from this place 12 years ago. We got the first one when we first got married and couldn't fit all of our stuff into her 2-bedroom condo, then we got the second one when her parents died 1 year later and we inherited lots of things from the estate. We remembered them as being very clean, very helpful, and very competitive pricing. Since then, we moved to Maryland and back. When we were in the market to move back to Arlington, we quickly found a PublicStorage unit just outside of Arlington that could handle our stuff for a de-cluttering to show our MD house. It was dirty and run-down. When we finally went to downsize our unit this summer, the PS manager couldn't offer us anything competitive and point blank told us we might want to look elsewhere. So we went back to Backlick, and we couldn't be happier. The place looks just as nice and well-kept as it was 12 years ago, the check-in service was great, and the rate was one of the best we could ask for in terms of proximity and size! And they have great after hours service when the office is closed. SO happy to be back here.