Showing 11 - 14 of 14 reviews
It was just fine. Paperwork was to be expected, unit easy to find.
Very no-frills. Office was dirty and foul-smelling. Lockers themselves seem reasonably secure, but only have rigid divider between them. Overhead doors are reasonably secure, but not installed well and therefore difficult to operate.
I work in customer service, so I am normally the type to praise someone even if it's an exaggeration, because it is a hard job. However, I have never received worse service in my life. I made my online reservation to save time. I waited in the office for nearly 40 minutes until the woman sitting at the desk acknowledged my presence. She found my reservation but could not figure out how to enter my information into the system. After about a 20 minute ordeal with that, she couldn't get her credit card machine working. She got on the phone with another employee and proceeded to bad mouth me and my mother to the employee right in front of me. The unit itself was clean and dry, but over priced. I'm not sure how this place is still in business.
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