I was charged an Admin, fee that was never disclosed prior to paying for the unit.
I was charged an Admin, fee of $36 that was never disclosed prior to paying for the unit. I don't believe other storage facilities charge this type of fee, esp, without earlier diclosure, & a description of what this fee involves.
- Eldon Niskanen
We're sorry you were surprised by the admin fee, although this was disclosed in the email you received confirming your reservation. To our knowledge, an admin fee is industry standard and our local competitors charge them as well. The sensational deal you received on a 5x5 should help alleviate this charge!
- Manager's Response