Red Dot Storage - Gateway Drive

Showing 1 - 2 of 2 reviews

October 2nd, 2015

Had to call Customer service immediately as they did not have my unit unlocked

It was nice and convenient. I would rent it again

Recommended Yes

price3/5 (fair price)

service3/5 (helpful)

cleanliness3/5 (average)

- Michael Evenson

June 22nd, 2015

Start with customer service/support is in need of improvement: I heard two people laughing at me on the phone; there is NO walkway to the kiosk door that is outside the gates, no one told me that; the kiosk help button does not work; the security gate is always open (where is the security); the alarm was going off when I went back to find my storage door and I had to call the police and report it was going off; the price is high for a no climate control unit which is what I thought I rented. I didn't see any office hours for an onsite attendant. Not impressed.

Recommended No

price1/5 (unfair price)

service1/5 (very unhelpful)

cleanliness4/5 (clean)

- Melissa

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