Unit Broken Into, 80% of my belongings stolen. Clean unit, good customer service.
My storage unit was broken into with most of my belongings stolen. A new lock was put on so that the property managers wouldn't notice as they do rounds at least once a week to check for that kind of thing. This isn't the properties fault but if you can choose a storage facility that requires uniform locks, and has cameras on the actual storage units, that would probably be a better option. Security cameras only face the gate and office area. The property manager, Angelo was phenomenal in handling the situation and was extremely helpful, he made this crummy experience a lot better. My unit was Clean upon entering and the lady who helped me in the beginning was pleasant. The free month deal was helpful.