Limited Upfront Information
I stored my things a long distance away with the concept that I would pay a lower price per month. It should be more clearly explained how high the lockers are located. Although the manager told me that I would need a step stool, that was not the case. I actually needed a rolling flight of stairs. The lockers are about 10' from the floor. Knowing that insurance was mandatory should have been included in my online pricing. I paid the same price as I would storing my things in DC locally. I then would've saved on my car rental and gas for the hour RT drive. Not cool, but you have my things and money because I will be away for over a year and did not have time to change my plans. It is what it is.
- Lisa May Cobham