Simply Self Storage - Vadnais Heights

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)

Recommended: Yes

  Price - 2/5 (A little steep)

  Security - 2/5 (Somewhat secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

We had a kind of chaiotic move in - moving a disabled family member out of their home - and the gentleman working at the desk was AMAZINGLY patient and helpful!

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)

Recommended: Yes

Great service great location!

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Terrible, unorginized!

First willing to let the unorginized go, until I signed the contract paid for the first month, we got there to unload our stuff ( a week later) and they rented our unit to someone else!!!! What the heck. Left us in a terrible situation as I had a truck full of stuff! We went to another place down the road and luckily got another unit. Very, very disappointing!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: No

This is the first storage facility I've used so I don't have anything to compare, but I am completely satisfied. The customer service, friendliness and willingness to find the best size and price for my situation were exceptional.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Convenient Location, Excellent Service

Great customer service, location and security. Great value for the price.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

Clean safe storage

Storage facility is clean secure and will work good storing our stuff till our house is ready.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Clean, inexpensive and excellent service

The storage unit is located very conveniently, the customer service was excellent--both on the phone and in person, the price is right and the storage space was clean and well maintained. I'm very happy with our choice!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

The only thing I would change is the hours of availability. Other than that, the place is awesome.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Over excellent!

The service here is very fast and friendly and nicely done. The place is also clean, sound and safe. I liked it very much!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

Good location and value

I liked how the units were pull up for easy unloading and loading. Staff was also friendly.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Overall pretty good. Price online says nothing about admin fee or insurance. Otherwise great.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Received a phone call within an hour of reserving a unit and looked at it an hour later and signed on the line less than 10 minutes later. Once we moved in, we received a call from Whitney (I believe is her name) saying we didn't lock our unit correctly and that we should come fix it. We really appreciated that. So far we're very happy with the unit and company.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Great place to store my stuff

I needed a space to put my stuff and had rented from Public Storage in the past. After a terrible experience there, I tried Simply Storage. Great staff, friendly and attentive.

I had no problem getting the first month free after I made my reservation with that discount offered.

I will rent here in the future if I need storage again.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

I was under the impression that I was getting a free month but that was not true. I also have a rebate form for a $20 rebate but do not have a printer and am disabled so it is hard for me to submit the rebate form by mail. Would you take it via email if I fill it out etc. Please let me know lukeeischen@me.com Thanks Luke Eischen

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

rlogan1127@hotmail.com

Customer service, location and Sara are wonderful!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

Great Experience

Sara is outstanding and will go the extra mile to accommodate special requests. I'm very happy I chose this storage facility.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)

Recommended: Yes

Very helpful staff

My first time renting a storage unit. The staff was very helpful, which made everything go smoothly.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Great to work with

Staff was more than accomodating and was very helpfull at pre-inspection, sigining up and even at the time of loading the unit. I heard them helping other customers and the experience we had seeemed consitant with how they do business.

  Price - 4/5 (Great value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)

Recommended: Yes

" It felt like home"

The staff was well oriented. I loved the communications and work. A place of work should be a place of committed work enjoymnt and laughs. Not always should it b "serious".

  Price - 3/5 (Average)

  Location - 3/5 (Good)

  Security - 3/5 (Average)

  Service - 3/5 (Average)

  Cleanliness - 3/5 (Average)

Recommended: Yes

Best storage I've used

I have moved around a lot in the last 10 years, and after a lot of those moves, I've needed storage. Simply Self Storage in Vadnais Heights is the best I've used by far. They have super friendly and dedicated staff, close to my new home, and a secure facility. Other storage places always try to 'sell' me something. Sara at the Vadnais heights location helped me find the space I needed, she didn't 'sell' to me, she helped me buy. If other Simply Self Storage locations are anything like this one, I'm only going to use them from now on.

  Price - 5/5 (Great value)

  Location - 5/5 (Best)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

I recently moved my stuff into a Simply Storage Vadnais Hts/White Bear Lk unit. Greg was super in helping me get settled and even gave me the nearby locksmith phone number when I lost my key. :{