I have rented in this facility for three years. I have had no problems with the unit, security, or the safety of my goods. Everything is dry inside. I have had nothing destroyed with an outside unit. Do not have a problem with water coming under the door to the unit. I was here when mgmt. changed their mailing address, from a PO box, to the facility's address. Everyone was issued proper notification in time before next rent collection had cycled. The facility is clean, and run according to the contract that is issued at the outset of your renting in the facility. I would refer anyone to this facility, for I cannot find any flaw.