The only issue I have is the door are hard to pull up and the lock mechanism is difficult to close.
The only issue I have is the doors are extremely difficult to pull up. I have a bad back and could fill the strain when trying to open the door. The other frustrating this the locking bracket. you have to key lowering and raising the door to find a spot where the latch will slide back in to lock the door.
I have rented storage units before and these are the most difficult doors and locks I have encounter.
I would also recommend that they put a new key pad in where you enter your code. The numbers and symbols are worn badly.
- Tom Parham
We appreciate it that you rent with us at Regal Oaks Storage Center. Thank you for leaving a review of our facility, and thank you for giving us a favorable recommendation. I am sorry you are having so much trouble with your unit rolltop door. I have said this before to you, that, if there is a problem of any kind to let me know so it can be addressed, and resolved. A new keypad for the entry code is being ordered, so there is no problem for anyone confusing the issue of making a code entry with the front entrance. And I have set up a day with you to make sure your unit door problems will be resolved. Thank you, once again, for renting storage with Regal Oaks Storage Center.
- Manager's Response