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West Point Self Storage

1501 Us Highway 29, West Point GA 31833 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 10:00 am
Access Hours
Sun 8:00 am - 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 8:00 pm
Moving Amenities
  • Handcarts available
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Fenced and lighted
Access Amenities
  • Email billing available
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard and discover credit cards accepted
  • Rent due on 1st of each month
  • Auto-pay available
Discount Amenities
  • 5% military discount (applies to active-duty, reserves, and veterans)
Vehicle Storage Amenities
  • Vehicle must be running
  • Vehicle requires registration
Additional Information from the Facility

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10' x 30' Land/Open Lot

  • Vehicle

Waived admin fee when you reserve online

$35.00
per month

5' x 10' Unit

  • Drive Up Access,
  • Roll Up Door

Waived admin fee when you reserve online

$35.00
per month

10' x 10' Unit

  • Drive Up Access,
  • Roll Up Door

Waived admin fee when you reserve online

$55.00
per month

5' x 10' Unit

  • Climate Controlled,
  • Interior,
  • Roll Up Door

Waived admin fee when you reserve online

$55.00
per month

10' x 25' Parking

  • Covered

Waived admin fee when you reserve online

$60.00
per month
Customer Reviews
1 out of 5
2 Reviews
0% of respondents would recommend this facility to a friend.
Pros
  • N/A
Cons
  • N/A
Help your fellow storage searchers make the right choice!

1.0 out of 5 stars Sep. 14, 2014

Not secure, keeps deposit, and rents out dirty units

The owner of West Point Storage did not honor the SpareFoot price and kept the deposit upon moving out. He did not even tell us. When I enquired, he claimed that the unit was left very dirty, even though we had to sweep it before we could move in and stored brand new moving boxes for only 14 days. I did not see any security cameras but a fence that is broken down. The gate is open during gate hours, even if the office is unattended, allowing anyone to walk through the gate or to bypass the fence. I would not recommend storing your valuables here.

  Price - 3/5 (Fair price)

  Security - 1/5 (Not at all secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from West Point Self Storage on Sep. 17, 2014

We have never had anyone by the name of Aubie, first or last, rent a storage unit at our facility. We do not have any broken down gates here and have not had one in the past either. The front gate is open from 8:00 am to 8:00 pm to allow our customers to get to their units. We also have a state-of-the art security system. There are multiple cameras located around the storage units, and are not hard to spot if you actually look for them. If you would like to see the cleanliness of our storage facility, check the pictures out that I have uploaded to our sparefoot page. You can also check us out on facebook. Just look up West Poin Storage. If that's not enough, come on in to the office. We'll be happy to give you a tour of our facilities. When a customer moves out of their unit, we sweep the unit and put pest control in it, to get it ready for the next renters. We charge a one time refundable cleaning deposit when the customer moves into their unit. When the customer moves out. and they do not owe rent on their unit, we check the unit. If it is swept out, we issue the refund. If there is trash in the unit or we have to clean it, the refund is voided.

1.0 out of 5 stars Sep. 11, 2014

West Point Storage stole my money!

West Point Storage forced me to pay an entire month's rent in advance and a cleaning deposit in advance, just to hold a storage unit one week. I ended up not needing the unit. When I cancelled the reservation, they kept all my money and did not refund anything. Reputable companies will reserve/hold a unit up to a week at no charge. Reputable companies will also pro-rate the rent and only charge a partial month's rent if you don't use the unit the entire month. And reputable companies will refund a cleaning deposit, especially when you never even put anything in the unit.

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