West Valley Secure Storage

Address
4667 S 4800 W West Valley UT 84120
Reviews
3.855 10
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • covered
  • alarm
  • floor 1
  • interior
  • 9ft ceiling
  • Household Storage Only (No Vehicles)
per month
$48.00
5' x 5' Unit
  • covered
  • alarm
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • 9ft ceiling
  • Household Storage Only (No Vehicles)
per month
$58.00
5' x 10' Unit
  • covered
  • alarm
  • climate controlled
  • premium unit
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% off for the first two full months
per month
5' x 10' Unit
  • covered
  • alarm
  • drive up access
  • outdoor access
  • roll up door
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • covered
  • alarm
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Only $1 for the first full month
per month
10' x 10' Unit
  • covered
  • alarm
  • drive up access
  • outdoor access
  • premium unit
  • floor 1
  • roll up door
  • Household Storage Only (No Vehicles)
50% off for the first two full months
per month
10' x 10' Unit
  • covered
  • alarm
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% off for the first two full months
per month
10' x 15' Unit
  • covered
  • alarm
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • covered
  • alarm
  • drive up access
  • outdoor access
  • roll up door
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • covered
  • alarm
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
per month
$100.00
10' x 20' Unit
  • covered
  • alarm
  • drive up access
  • outdoor access
  • roll up door
  • 10ft ceiling
  • Household Storage Only (No Vehicles)
50% off for the first two full months
per month
$139.00
12' x 40' Unit
  • covered
  • drive up access
  • outdoor access
  • roll up door
  • Household Storage Only (No Vehicles)
per month
$244.00

Facility Hours

Sun
Closed
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
7:00 AM - 9:00 PM
Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:00 AM - 9:00 PM

Features & Amenities

  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Spanish speakers on staff
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, reserves, veterans only)
  • 10% student discount
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00

Additional Info from Facility

Customer Reviews

3.855 10
April 20th, 2015
Fantastic facility !
The storage facility is very clean , at least the storage space I rented both outside and inside . The guy who showed me the compound was very helpful and made sure I was aware of the rules and regulations as well as the methods of payments available and also the discounts if I pay with cash or credit card . The storage facility is a definite place that I will recommend to anyone I'll know needing one . Thank you .
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 30th, 2015
very nice place
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 18th, 2013
good loction.great prices. good people.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 15th, 2013
I reserved a 10x15 and ended up with 10x20
great value, simple procedure easy,I reserved a 10x15 and ended up with 10x20 at same rate
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 2nd, 2013
I was helped right away and was out of there within 10 minutes. The lady at the front desk was very helpful and nice
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 2nd, 2013
So far, a very professional setup.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 21st, 2013
Overall a very pleasant experience.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 22nd, 2013
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
Manager's Response October 29th, 2013
Thanks Rachel, we're working hard to continue to earn your trust and patronage.
July 22nd, 2015
They weren't very friendly
They weren't very friendly. Hardly looked up from computer screen. And they didn't even tell me what unit number I was renting I had to search my receipt for my unit number
Recommended: No
3/5 (fair price) Price
4/5 (very secure) Security
2/5 (somewhat unhelpful) Service
2/5 (somewhat dirty) Cleanliness
Manager's Response July 23rd, 2015
So Sorry Chris! As you might remember, you arrived late in the day about 20 mins to closing and several customers showed up at the same time to pay rent etc.. -very hectic. My apologies for seeming curt. I realized after you left, that you forgot your paperwork/etc. and so after closing, I ran and placed it in your unit. Just not our typical or appropriate initiation. Again, so sorry. Come by the office and I'll treat you to an ice cold drink. Thanks!
August 13th, 2014
Nice people, terrible business
The people here are wonderfully nice. They will help you out in a lot of different ways. That being said, the rest of the experience is awful. We moved here because my sibling was also storing items, and they had said the office people were very nice. Well, I should have noticed the warning signs from the first day. I called early to check availability and reserve a unit, and was told that everything was in order. Then moving day came, and we were behind schedule, so I called again. Again, everything seemed in order, and I had someone head over to get paperwork worked out so we could get in. When they arrived, no one had any idea about it, and no effort was done to accommodate us. Eventually, the person we sent over just got the unit for a month for us. During that month, we got worried. It didn't improve. The keypad seems to have issues on a weekly basis (extremely secure means you can't even get to your own stuff). There are trucks throughout blocking lanes and fire hydrants. The A/C seems to have issues and our items showed signs of the heat. My sibling (not me), had issues with leaks that ruined furniture, which they won't replace. Get insurance. Finally, when we moved, the fiasco of possible final payments was ridiculous. The required two-weeks notice is fine, but the lady I spoke to informed me that they only take month payments, and don't refund partial time. i.e. if we hadn't lucked out and moved out when we did (exact month date), we would have paid for an entire extra month. I couldn't find this in the contract, but she has been told she cannot prorate at all. So, be careful about move-out dates and give them AMPLE notice. So, in the end, if you just want your stuff stored and don't need to ever get anything out, don't mind paying for insurance, and want friendly (if inconsistent) staff, then this is a great place. If so, good luck to you. May your experience be better than mine.
Recommended: No
3/5 (fair price) Price
5/5 (extremely secure) Security
1/5 (very unhelpful) Service
2/5 (somewhat dirty) Cleanliness
Manager's Response August 19th, 2014
We always appreciate a customers insight. It appears that much of what has been said was "third" party, meaning someone else acting in behalf of the principle. Often in those situations, communication breaks down and dealing with legal documents etc. The paperwork given to the person representing the principle completely and clearly states the terms and conditions of move in and out (also posted on the walls of the office). We are sorry if this information didn't get to the appropriate individual(s) or wasn't read in its entirety. We make every effort to ensure the customers experience with us is exceptional, from security to cleanliness and functionality of all equipment etc. we are disappointed that, to this customer it didn't feel that way. We will continue to adhere to our mission statement of providing excellent service and product at an economical price.