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West Valley Secure Storage

4667 S 4800 W, West Valley UT 84120 1 (844) 611-1271 Map It
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Office Hours
Sun closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 8:00 am - 5:00 pm
Access Hours
Sun 7:00 am - 9:00 pm
Mon 7:00 am - 9:00 pm
Tue 7:00 am - 9:00 pm
Wed 7:00 am - 9:00 pm
Thu 7:00 am - 9:00 pm
Fri 7:00 am - 9:00 pm
Sat 7:00 am - 9:00 pm
Features / Amenities
  • Truck rental available
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • 10% student discount
  • 10% senior discount
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Spanish speakers on staff
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle must be running
  • Vehicle requires registration
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
Additional Information from the Facility

10' x 30' Unit

  • 20' Ceiling,
  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household and Vehicle Storage Allowed

$169.00
per month

5' x 5' Unit

  • 1st Floor,
  • 9' Ceiling,
  • Alarm,
  • Interior,
  • Household Storage Only (No Vehicles)

50% off for the first two full months

$50.00
$47.00
per month

5' x 5' Unit

  • 1st Floor,
  • 9' Ceiling,
  • Alarm,
  • Climate Controlled,
  • Interior,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$55.00
$49.50
per month

5' x 10' Unit

  • 1st Floor,
  • Alarm,
  • Interior,
  • Light in Unit,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$62.00
$56.00
per month

5' x 10' Unit

  • 10' Ceiling,
  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$59.00
per month

5' x 10' Unit

  • 1st Floor,
  • Alarm,
  • Climate Controlled,
  • Interior,
  • Premium Location,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$69.00
$66.00
per month

10' x 10' Unit

  • 1st Floor,
  • Alarm,
  • Interior,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

50% off for the first two full months

$88.00
$79.00
per month

10' x 10' Unit

  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$99.00
$90.00
per month

10' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

50% off for the first two full months

$110.00
$104.00
per month

10' x 15' Unit

  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$120.00
per month

10' x 15' Unit

  • Alarm,
  • Climate Controlled,
  • Interior,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

50% off for the first two full months

$120.00
per month

10' x 20' Unit

  • 10' Ceiling,
  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$135.00
per month

10' x 20' Unit

  • Alarm,
  • Climate Controlled,
  • Interior,
  • Light in Unit,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$160.00
$149.00
per month

10' x 25' Unit

  • Alarm,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

$149.00
per month
Customer Reviews
4 out of 5
9 Reviews
89% of respondents would recommend this facility to a friend.
Pros
  • Good Value (6)
  • Secure (8)
  • Good Service (7)
  • Clean (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

5.0 out of 5 stars Apr. 20, 2015

Fantastic facility !

The storage facility is very clean , at least the storage space I rented both outside and inside . The guy who showed me the compound was very helpful and made sure I was aware of the rules and regulations as well as the methods of payments available and also the discounts if I pay with cash or credit card . The storage facility is a definite place that I will recommend to anyone I'll know needing one . Thank you .

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Mar. 30, 2015

very nice place

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

2.0 out of 5 stars Aug. 13, 2014

Nice people, terrible business

The people here are wonderfully nice. They will help you out in a lot of different ways. That being said, the rest of the experience is awful.
We moved here because my sibling was also storing items, and they had said the office people were very nice. Well, I should have noticed the warning signs from the first day.
I called early to check availability and reserve a unit, and was told that everything was in order. Then moving day came, and we were behind schedule, so I called again. Again, everything seemed in order, and I had someone head over to get paperwork worked out so we could get in. When they arrived, no one had any idea about it, and no effort was done to accommodate us. Eventually, the person we sent over just got the unit for a month for us.
During that month, we got worried. It didn't improve. The keypad seems to have issues on a weekly basis (extremely secure means you can't even get to your own stuff). There are trucks throughout blocking lanes and fire hydrants.
The A/C seems to have issues and our items showed signs of the heat. My sibling (not me), had issues with leaks that ruined furniture, which they won't replace. Get insurance.
Finally, when we moved, the fiasco of possible final payments was ridiculous. The required two-weeks notice is fine, but the lady I spoke to informed me that they only take month payments, and don't refund partial time. i.e. if we hadn't lucked out and moved out when we did (exact month date), we would have paid for an entire extra month. I couldn't find this in the contract, but she has been told she cannot prorate at all. So, be careful about move-out dates and give them AMPLE notice.
So, in the end, if you just want your stuff stored and don't need to ever get anything out, don't mind paying for insurance, and want friendly (if inconsistent) staff, then this is a great place. If so, good luck to you. May your experience be better than mine.

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: No

Comment from West Valley Secure Storage on Aug. 19, 2014

We always appreciate a customers insight. It appears that much of what has been said was "third" party, meaning someone else acting in behalf of the principle. Often in those situations, communication breaks down and dealing with legal documents etc. The paperwork given to the person representing the principle completely and clearly states the terms and conditions of move in and out (also posted on the walls of the office). We are sorry if this information didn't get to the appropriate individual(s) or wasn't read in its entirety. We make every effort to ensure the customers experience with us is exceptional, from security to cleanliness and functionality of all equipment etc. we are disappointed that, to this customer it didn't feel that way. We will continue to adhere to our mission statement of providing excellent service and product at an economical price.

3.0 out of 5 stars Oct. 22, 2013

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

Comment from West Valley Secure Storage on Oct. 29, 2013

Thanks Rachel, we're working hard to continue to earn your trust and patronage.

4.0 out of 5 stars Aug. 15, 2013

I reserved a 10x15 and ended up with 10x20

great value, simple procedure easy,I reserved a 10x15 and ended up with 10x20 at same rate

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

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