Good location, family run business
I like the location in Westlake village, it's a safe neighborhood, and I don't feel like I need to worry about my belongings.
It's a husband and wife run business, which is also nice because when you talk to somebody about an issue, they will talk it over (haven't had any issues other than a move in date when they were closed for a holiday, but they resolved the issue with good customer service)
The wife (owner) is very friendly and professional. I've had to change my credit card on file a couple of times and she was able to contact me before I got a late fee.
Prices are reasonable and competitive to the area.