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StoreSmart - Wilmington

5811 Market Street, Wilmington NC 28405 1 (844) 611-1271 Map It
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Office Hours
Sun 12:00 pm - 4:00 pm
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tue 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thu 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm
Features / Amenities
  • 24-hour access ()
  • Truck rental available
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 30% military discount (applies to active-duty only)
  • 10% senior discount
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Band practice allowed in units
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
Additional Information from the Facility

5' x 5' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

20% off for the first three full months with three month lease agreement and free lock when you reserve online

$53.00
per month

5' x 10' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

20% off for the first three full months with three month lease agreement and free lock when you reserve online

$62.54
per month

10' x 10' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

10% off for the first three full months with three month lease agreement and free lock when you reserve online

$83.15
per month

10' x 10' Unit

  • Climate Controlled,
  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

Free lock when you reserve online

$134.83
per month

10' x 15' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Household and Vehicle Storage Allowed

10% off for the first three full months with three month lease agreement and free lock when you reserve online

$120.00
per month

10' x 15' Unit

  • 1st Floor,
  • Air Cooled,
  • Heated,
  • Humidity Controlled,
  • Interior,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

Free lock when you reserve online

$157.30
per month

10' x 20' Unit

  • Drive Up Access,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

10% off for the first three full months with three month lease agreement and free lock when you reserve online

$134.83
per month

10' x 20' Unit

  • Air Cooled,
  • Drive Up Access,
  • Heated,
  • Humidity Controlled,
  • Roll Up Door,
  • Household Storage Only (No Vehicles)

Free lock when you reserve online

$179.78
$162.82
per month
Customer Reviews
4 out of 5
12 Reviews
92% of respondents would recommend this facility to a friend.
Pros
  • Good Value (9)
  • Secure (9)
  • Good Service (9)
  • Clean (10)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Feb. 27, 2015

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Feb. 20, 2015

The experience was friendly and informative.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.0 out of 5 stars Jul. 23, 2014

I was very unsatisfied with my experience at StoreSmart. They were liars. I contacted the BBB about the company, and they never responded back. They were horrible. I would never recommend them.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars May. 18, 2014

Very Good

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars May. 13, 2014

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Apr. 12, 2014

Friendly, courteous staff. Very helpful.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Apr. 2, 2014

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Mar. 29, 2014

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Feb. 18, 2014

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Feb. 6, 2014

The only minor issue is location. Its near a major 4 way 4 lane intersection But other then that. All good
.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Jan. 2, 2014

We rented at this place b/c they claimed "24-hour access," however, that's not entirely true. Apparently, that is "upon request" even though they don't advertise that or offer that information to you when you fill out the paperwork. We had to leave NC at 4 am to head back to NY, and we tried to stop at the unit to drop off some things on our way home, but our code wouldn't work. No one told us that you had to specifically REQUEST 24-hr access, so we were pretty angry about it. We had to go BACK to my sister's place, leave our stuff AND a key to the unit so she could put our stuff in there when she had a chance. The whole point of renting a storage unit was so we didn't inconvenience anyone. Needless to say, my husband left them an angry message, they called back once they were open, he told them that they REALLY should put this stipulation on their signage and website, and they credited us 2 months for the "misunderstanding." I feel they did everything they could to make it right, however, I think future renters should be warned that if they want 24-hr access, they actually have to REQUEST IT!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jan. 2, 2014

I was in quite a bind & had one day to find somewhere to store all of my stuff until I could get moved & it fell on a Sunday. I am so thankful they were open that day & the gentleman that helped was very nice!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Facilities Near StoreSmart - Wilmington