Wonderful staff who tirelessly answered all of my questions throughout the process really made the experience phenomenal for me. The facility is close to my apartment, very secure, clean and closely monitored.
The only thing that I wasn't particularly a fan of was the hidden costs that were not advertised. I didn't know that insurance was required (at $12 a month), a one time fee for administrative reason was needed, or that if I didn't purchase a lock from them I'd have to suffer a 100$ deductible on the insurance. All these few turned out to be fairly small in comparison to the whole thing so it didn't make a huge difference to me.