Convenient location, reasonably priced, mgmt very helpful.
I had never had an occasion to use a storage unit before, so mgmt was very helpful in getting it set up and I decided to pay monthly on-line. Everything was good until Hurricane Florence. I drove by the units a few times and didn't see any water, but apparently I should have stopped and checked the unit. It wasn't till the following Friday that I rec'd. an email saying that they had been flooded. I went there on Sat. and found that my unit had had approx. 3 feet of water in the unit but that it had receded. I lost about $3K of furniture but it could have been worse. The units in the front got about 5 feet of water. Mgmt was as helpful as they could have been. They lost their records so that's why we didn't get notified before a week went by. I know they said they had never been flooded for the past 23 years but they should have a back-up disk with their customer's info. All in all, mgmt was very helpful and did all that was expected of them and more. They gave credit to those that decided to stay with them. I'm staying for 5 more mos..
- Joan Cutler